IT Manager
IT Manager
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Job Description
Job Purpose
This position is responsible for the supervision and handling of daytoday IT operations. The IT manager ensures that timely IT support is rendered to all departments especially in areas with guest contacts. He/she will be responsible for the administration of the inventory of all equipment software and software licenses.
Primary Responsibilities
IT Operations
- Manage and support all the systems in the hotel
- Provide Inhouse guest IT related matter troubleshooting
- Coordinate manage and oversee projects document process
- Perform regular systems health check and capacities studies to ensure optimum performance of servers and network
- Manage system changes with appropriate support staff to ensure uninterrupted services
- Liaise with vendors and work with users at all level
- Maintain inventory of all equipment software and software licenses
Team Management
- Interview select and recruit direct reports
- Identify and develop team members with potential
- Conduct performance review with the team
- Constantly monitor team members appearance attitude and degree of professionalism
- Prepare detailed induction programs for new employees
- Develop conduct maintain all staff training programs for team members focusing on their development needs providing them with new skills to meet the changing needs of the business
Other Responsibilities
- Be aware of the hotel fire & life safety/emergency procedures
- Attend all briefings meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management.
Main Complexity/Critical issues in the Job
To ensure that daytoday IT related issues are managed and resolved in a prompt and efficient manner.
Qualifications :
- Diploma in Information Technology
- Minimum 4 years of relevant experience with at least 1 year in a similar capacity
- Good reading writing and oral proficiency in English language
- Proficient in MS Excel Word & PowerPoint
- Knowledge of Windows Operating System
Additional Information :
- Good communication skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Selfmotivated and energetic
- Wellpresented and professionally groomed at all times
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
