Cloud Update Engineer - IFS Ultimo
Cloud Update Engineer - IFS Ultimo
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
IFS Ultimo an IFS company based in the Netherlands with more than 2000 global customers is a leading Enterprise Asset Management software provider with a strong reputation for the completeness flexibility and configurability of its SaaS EAM solutions.
Acquired by IFS in July 2022 our parent company operates across all continents with its 6000 employees delivering awardwinning enterprise software solutions to help businesses be their best when it really mattersat their Moment of Service.
This job sits within Cloud Operations in IFS Ultimo.
We are looking for candidates with strong analytical skills who are selfmotivated and thrive working within an international organization.
Successful candidates will be located in Sri Lanka. Types of work will include but not be limited to:
As a Cloud Update Engineer you are responsible for the implementation of new feature toggles and manual updates by analyzing existing customers configuration and adapting the processes and data into the new desired functionality and the associated project management. Assisting customers in testing and adaptation to the new standard.
You will also be responsible for the implementation of new Single Sign On for customers (existing or new business) adapting towards Microsoft Entra ID. Assisting customers with SSO questions certificates or nonEntra ID implementations.
Apart from the above technical responsibilities you will Coordinate with the customer on update planning explain new features and options share knowledge and documentation and gather feedback. Critical thinking to identify potential issues and propose proactive solutions to internal teams and customer.
Qualifications :
- A degree in Computer Science Information Technology Business IT & Management
- 13 years of experience as a Systems Engineer Cloud support Engineer or relevant experience in ERP or EAM Software
- Excellent Verbal and Written Communication skills
- Extensive Experience with SQL and XML
- Experience with configuration management
- Knowledge and hands on experience with Microsoft Entra ID SSO/MFA
- Experience with Configuring Software
- Experience with Internal/External Stakeholder Management and experience conducting customer presentations.
- Thorough Experience with Incident Management Software
Additional Skills That Could Set You Apart:
- Proactive and take initiative
- Technology agnostic and adaptable
- Eager to learn new tools and processes
Additional Information :
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles while also valuing inclusive workplace experiences. By fostering a sense of community we drive innovation strengthen connections and nurture belonging. Our commitment ensures you can work in a way that suits you best while also engaging with colleagues to share ideas and build meaningful relationships.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
