Senior Project Manager Program Office - Channel Systems 46047
Senior Project Manager Program Office - Channel Systems 46047
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1 Vacancy
Job Description
Description
Our Team & What Well Accomplish Together
As Senior Project Manager Program Office Technology & Enablement for Channels you will be part of a highperforming team who bridges the gap between business and systems by bringing transformational TELUS initiatives and programs to market. You will work with cross functional teams across Channel and throughout TELUS in ensuring projects are delivered effectively by ensuring quality delivery effective change management and successful enduser adoption.
The ideal candidate for this role is a dynamic project leader who thrives in managing diverse initiatives from new product launches to system capabilities and frontline tools. You excel at being the bridge between technical and business stakeholders translating complex requirements into actionable plans. Most importantly you bring proven change management expertise and a passion for enduser success knowing how to orchestrate seamless collaboration with GTM marketing and training teams to drive successful adoption of new capabilities.
Your ability to navigate these three critical dimensions technical delivery business value and user enablement makes you an invaluable asset in bringing transformational initiatives to life
Project Management & Technology
- Lead endtoend and delivery of a portfolio of transformational business & technology projects while keeping stakeholder groups consistently informed of status and direction
- Partner with diverse teams across TELUS to gather project business requirements and ensure no stone is left unturned
- Document and keep track of moving project pieces through detailed project management artifacts (Workback schedules risk & issue logs action logs etc)
- Strong selfstarter with proven ability to navigate ambiguous environments; experience establishing and driving stakeholder engagement frameworks assembling complex governance plans and developing clear processes/expectations in undefined spaces to achieve project outcomes
- Build and maintain project documentation that tells a coherent story from vision to enabling any stakeholder to quickly understand context and progress
Change Management
- Use your change management skills and experience to prepare endusers for new technology working in partnership with training communications and marketing teams
- Partner with GTM teams (Marketing Training UI/UX) to create comprehensive project/product launch strategies that drive user adoption
- Leverage your stellar communication & negotiation skills to achieve buyin and alignment on project strategy and approach
Storytelling & Presentation skills
- Transform complex technical concepts into compelling narratives and visual presentations that resonate with diverse audiences from endusers to executives
- Crafting and delivering clear concise and creative executivelevel presentations leveraging your extensive experience presenting complex initiatives to Director audiences; proven ability to tailor communication and create creative content that resonates with diverse senior leadership stakeholders
- Design and deliver visually striking presentations that guide audiences through project journeys ensuring key messages are memorable and impactful
- Transform technical concepts and project milestones into visually appealing and easily digestible content that drives understanding and alignment across all organizational levels
Qualifications
- Degree in Business or Technology
- Project Management Certification (PMP PgMP etc. MBA or advanced degree in related field
- 5 years of related experience in project/initiative management
- Noted for your ability to understand technology changes system enhancements and effectiveness in communicating technical terms to business audiences
- Excellent written and verbal communication skills with expertise in preparing creative & engaging PowerPoint or Google presentations for executivelevel audiences
- Experience in change management and facilitating enduser adoption through proper gotomarket readiness
- Ability to effectively engage stakeholders to establish cross functional alignment for projects
- Exceptional analytical skills with abilities to conduct thorough root cause and fitgap analysis
- Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
- Values matter to you. You bring your real self to work and you live our values trust teamwork and accountability
Great to haves:
- Bilingual fluency (English and French) is an asset
- Change Management certifications (i.e. PROSCI & other) is an asset
Required Experience:
Senior IC
Employment Type
Full-Time
