Patient Transport Lead

We are so glad you are interested in joining Sutter Health!

Organization:

MPHSMillsPeninsula Medical Center

Position Overview:

Oversees and organizes the functions of the Patient Transport team. Supports department leaders in training new staff. Coordinates inhouse patient transportation requests while providing safe timely and courteous patient transportation service throughout the facility for patients with oxygen tanks intravenous pumps drips Foley catheters and other complex equipment. Delivers deceased patients to the mortuary following policy and procedure. Gains confidence and cooperation from the patient their family/support group and other healthcare providers through competent job performance attentive monitoring and care and effective communication.

Job Description:

These Principal Accountabilities Requirements and Qualifications are not exhaustive but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example emergencies staff changes workload or technical development).

JOB ACCOUNTABILITIES:

PATIENT TRANSPORT SERVICES:
Performs all duties of the Patient Transporter role and functions as a resource for the department staff.
Assists with coordinating services prioritizing assignments and workflow and promoting situational decisionmaking/problem solving.
Provides safe and efficient transport and escort of patients to and from treatment areas and operating rooms according to policy and procedure.
Locates obtains and prepares wheelchairs and other transport equipment to departments upon request and as needed.
Communicates with patients in a clear and professional manner to ensure cooperation and alleviate fear and anxiety.
Operates and troubleshoots diverse equipment necessary for job performance.
Ensures that routine and priority tasks are completed within established departmental time frames.
Assists with orientation and training of new employees to the department
Coordinates and assigns staff between units when needed.
May provide input/feedback to the department manager for the preparation of employee performance appraisals

CLERICAL:
Performs general clerical tasks such as answering phones and interacting with customers and patients on a daily basis.
Prepares and completes accurate job related documentation including maintaining a detailed log of transportation requests and assignments.


SAFETY:
Maintains a clean neat and safe working environment including cleaning and disinfecting equipment after use.
Promotes patient safety by maintaining appropriate safety measures (side rails patient alignment safety straps wheelchair locks).
Inspects and calibrates equipment accordingly for proper operation and records the quality control (QC) results reporting any malfunctions or patient injuries to the supervisor.


COMPLIANCE:
Performs job responsibilities in compliance with department standards policies and procedures as well as local state and federal regulatory agencies to deliver the highest level of service.
Maintains strictest confidence of all patient protected health information (PHI) and protects all PHI from accidental intentional or inappropriate disclosure.



EDUCATION:

HS Diploma or General Education Diploma (GED)


CERTIFICATION & LICENSURE:

BLSBasic Life Support Healthcare Provider


TYPICAL EXPERIENCE:

4 years of recent relevantexperience.


SKILLS AND KNOWLEDGE:

Demonstrated knowledge of various patient transport policies procedures and equipment used in the treatment of patients with varying conditions.

Ability to interpret a variety of data and instructions furnished in written oral diagram or schedule form.

Possess written and verbal communications skills to communicate with fellow team members supervisors patients and other hospital personnel.

Welldeveloped time management and organizational skills including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.

Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines

Work independently as well as be part of the team including accomplishing multiple tasks in an environment with interruptions

Identify evaluate and resolve standard problems by selecting appropriate solutions from established options

Ensure the privacy of each patients protected health information (PHI)

Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.

PHYSICAL ACTIVITIES AND REQUIREMENTS:

See required physical demands mental components visual activities & working conditions at the following link: Job Requirements

Job Shift:

Evenings

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

NonExempt

Weekly Hours:

40

Employee Status:

Regular

Employees of Sutter Health and its entities may handle hazardous in the course of their work including patient care which requires them to manage store prepare receive unpack transport dispose of or administer identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $34.93 to $41.91 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidates experience education skills licensure and certifications department equity training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.