Senior Administration Officer
Senior Administration Officer
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Job Description
Our Values
To provide assertive responsive and evidencebased mental health care.
Service Overview
Clarity Health Care is an accredited mental health service delivering a multidisciplinary responsive program offering care to people with any form of mental health concern or mental illness. Our mental health programs offer psychiatrists psychologists occupational therapists social workers and registered nurses. More important than discipline is the individual skill of the senior mental health clinicians we employ. Evidencebased care is delivered through outreach services clinicbased appointments telehealth and group programs based on clinical reasoning and need. Due to the design of the workforce at Clarity collaboration and continuity of care is core to the delivery of the treatment with the recovery model and biopsychosocial model being the grounding principles of all care.
Do you thrive in a busy environment and have a passion for supporting mental health care Were currently seeking an experienced Senior Administration professional to join our team. This position plays a vital role in ensuring the smooth daytoday operations and professional presentation of our mental health clinic supporting both staff and clients with care and efficiency.
This is a fulltime role ideal for someone looking to be part of a dedicated and compassionate team.
Key Responsibilities- Provide highlevel support to the clinic team and clients
- Maintain a professional welcoming and safe clinic environment
- Take responsibility for clinic presentation ensuring spaces are clean organised and aligned with safety and care standards
- Answer enquiries manage appointments and greet clients warmly
- Assist clinicians with administrative tasks and scheduling
- Support partner programs with billing data entry and reporting
- Liaise with internal and external stakeholders professionally
- Manage confidential information and adhere to privacy standards
- Handle challenging phone calls with empathy and composure
- Work autonomously while also contributing to a collaborative team
- Adapt to the changing needs of a dynamic clinical setting
What Youll Bring
- 45 years of experience in a senior administrative or Senior clinic support role
- Proven ability to thrive in a fastpaced clientfacing environment
- Exceptional organisational and multitasking skills
- Friendly empathetic and professional communication style
- Proficiency with Microsoft Office (Word Excel PowerPoint); experience withHalaxy is a strong advantage
- Billing and data management experience in a medical or allied health setting is highly regarded
- Knowledge or understanding of mental health services
- High attention to detail and a proactive approach
- Ability to maintain strict confidentiality and follow clinic procedures
- A positive team player who is flexible and reliable
Required Experience:
Senior IC
Employment Type
Full-Time
