Specialist Customer Service with German fixed - term 299472
Specialist Customer Service with German fixed - term 299472
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
This is Worldline
We are the innovators at the heart of the payments technology industry shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow from your local coffee shop to unicorns and international banks from San Francisco to Auckland. We are in every corner of the world in every part of commerce. And just as we help our customers accelerate their business we are committed to helping our people accelerate their careers. Together we shape the evolution.
Daytoday responsibilities:
- Customer service of B2B customers in Switzerland mainly in written communication using the German language.
- Providing support including financial queries (both transactional business and basic accounting) answering product questions and implementing contract changes.
- Preparing customer reporting and account statements and conducting reconciliation.
- Utilizing the available system landscape to find satisfying solutions for customer queries.
- Cooperating with internal stakeholder network and external business partners.
- Active assistance in all areas of the team including participation in problemsolving activities and implementation of agreed solutions.
Who Are We Looking For:
- Fluent in German (min. B2 level) and English and Polish at a very good level.
- Proactive approach with a team player mentality.
- Customer focus and attention to detail.
- Experience in customer service in an international environment would be an asset.
Perks & Benefits:
At Worldline youll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that you will also:
- Be part of a company guided by a strong purpose to do good and recognized as the top 1 of the most sustainable companies in all sectors worldwide.
- Work with inspiring colleagues and be empowered to learn grow and accelerate your career.
- Private Medical Care.
- Life insurance.
- Lunch and Travel reimbursement.
- Attractive bonuses.
Shape the evolution
We are on an exciting journey toward the next frontiers of payment technology and we look for big thinkers people with passion a cando attitude and a hunger to learn and grow. Here youll work with ambitious colleagues from around the world take on unique challenges as a team and make a real impact on society. With an empowering culture strong technology and extensive training opportunities we help you accelerate your career wherever you decide to go. Join our global team of 18000 innovators and shape a tomorrow that is yours to own.
Learn more about life at Worldline atJobs at Worldline
We are proud to be an Equal Opportunity employer. We do not discriminate based on race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as an individual with a disability or any applicable legally protected characteristics.
Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers we inform you that Worldline Financial Services (Europe) S.A. a jointstock company Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking followup actions (hereinafter referred to as the Regulations).
Required Experience:
Unclear Seniority
Employment Type
Full-Time
