Senior Site Reliability Engineer
Senior Site Reliability Engineer
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Job Description
Redefine the future of customer experiences. One conversation at a time.
Were changing the game with a firstofitskind conversationcentric platform that unifies team collaboration and customer experience in one place. Powered by AI built by amazing humans.
Our culture is forwardthinking customerobsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service our products and services and most importantly each other. Sincecompanies and 1M users rely on Nextiva for customer and team communication.
If youre ready to collaborate and create with amazing people let your personality shine and be on the frontlines of helping businesses deliver amazing experiences youre in the right place.
Build Amazing Deliver Amazing Live Amazing Be Amazing
We are seeking a Senior or Staff Site Reliability Engineer (SRE) to lead initiatives in building scalable infrastructure improving reliability and advancing AIOps strategies. Ideal candidates will bring a strong background in both application development and infrastructure with a focus on performance tuning automation and observability. As a senior team member youll shape SRE practices mentor engineers and work crossfunctionally to ensure our systems are resilient secure and futureproof.
Key Responsibilities
- Mentor and guide junior SREs and product engineers across the organization promoting a culture of reliability and continuous learning.
- Lead efforts to ensure the availability performance and scalability of production systems.
- Collaborate with engineering and QA teams to integrate SRE best practices into the SDLC.
- Advance observability through logging monitoring and alerting (e.g. Datadog Prometheus Splunk) and integrate AIOps tools for intelligent alerting anomaly detection and automed remediation.
- Architect and implement disaster recovery high availability and failover strategies.
- Champion security best practices across infrastructure and platform layers leveraging automation and AIOps for proactive thread detection.
Qualifications
- Bachelors degree in Computer Science Engineering or a related field or equivalent work experience.
- 5 years of experience in SRE DevOps or production engineering roles ideally with prior experience in product development.
- Deep understanding of distributed systems system internals and performance optimization.
- Strong proficiency with containerization and orchestration tools like Docker and Kubernetes.
- Expertise in cloud platforms (GCP Azure AWS) and related services (e.g. Compute Cloud Storage CloudSQL GKE).
- Experience with modern observability stacks (e.g. Datadog Prometheus Grafana Splunk).
- Excellent communication and collaboration skills with the ability to work effectively across teams.
Total Rewards
Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best in and out of the office.
Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors including skills experience training and certifications when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position compensation may include base salary and/or hourly wages incentives or bonuses.
- Medical Medical insurance coverage is available for employees their spouse and up to two dependent children with a limit of 500000 INR as well as their parents or inlaws for up to 300000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit providing peace of mind and security in times of medical necessity.
- Group Term & Group Personal Accident Insurance Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent visible & external means.
- Coverage Type Employee Only
- Sum Insured 3 times of annual CTC with minimum cap of INR
- Free Cover Limit 1.5 Crore
- WorkLife Balance 15 days of Privilege leaves per calendar year 6 days of Paid Sick leave per calendar year 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves 1 week of Paternity leave a day off on your Birthday and paid holidays
- Financial Security Provident Fund & Gratuity
- Wellness Employee Assistance Program and comprehensive wellness initiatives
- Growth Access to ongoing learning and development opportunities and career advancement
At Nextiva were committed to supporting our employees health wellbeing and professional growth. Join us and build a rewarding career!
Established in 2008 and headquartered in Scottsdale Arizona Nextiva secured $200M from Goldman Sachs in late 2021 valuing the company at $ check out whats going on at Nextiva check us out on Instagram Instagram (MX) YouTube LinkedIn and the Nextiva blog.
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Required Experience:
Senior IC
Employment Type
Full Time
