Supervisor - Sales Administration
Supervisor - Sales Administration
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$ 83300 - 105200
1 Vacancy
Job Description
We have met todays energy needs while planning for tomorrows for over 100 years. Beginning with the first modern generator the Rehlko Automatic Power & Light launched in 1920 Rehlko has been an innovative leader in energy resilience.
Our product range includes engines generators power conversion UPS systems EV components and electrification solutions microgrid controls and management clean energy solutions and much more that serve a broad spectrum of OEM residential industrial and commercial customers.
Our priorities are global: the stability from steady energy sources and reliable backups. The power to be able to harness energy and the freedom of not being dependent on an aging centralized grid. The confidence that clean energy solutions offer when it comes to a sustainable world and the commitment to keep innovating towards greater impact.
Why You Will Love this Job:
Rehlko is searching for a Sales Administration Supervisor. In this critical role you will lead the Sales Administration team by setting departmental objectives driving continuous improvement and ensuring that 100 of the orders placed processed and shipped by Rehlko Power Systems in AMER are executed flawlessly. Your leadership and strategic vision will directly impact customer satisfaction optimize workflows and promote a culture of excellence and growth.
Specific Responsibilities
Develop and execute Sales Administration activities including order entry order modification shipment coordination invoicing lead time improvement requests and order delay management.
Provide leadership in planning training and development initiatives for associates ensuring continuous skill enhancement.
Serve as the primary contact for customers when coordinators require assistance with pricing order entry policies and product return procedures.
Maintain consistent service levels for distributor partners and national accounts to uphold Rehlkos high standards.
Propose standardization of work processes creation of meaningful reports and elimination of redundancies to improve team workflows.
Manage and maintain team dashboards for review by management and executive leadership.
Collaborate with Shipping Account Management and Scheduling teams to pinpoint areas for improved delivery performance and teamwork.
Oversee quality monitoring of emails and phone calls to ensure a gracious customer experience and consistent brand ambassadorship.
Build a strong talent organization by recruiting developing and mentoring team members fostering career growth and leadership succession.
Cultivate departmental objectives and key results that promote functional excellence and continuous improvement.
Requirements
Possess a bachelors degree in Business Administration Accounting Finance or Operations Management preferred.
Demonstrate 3 years of leadership or supervisory experience in a fastpaced environment.
Exhibit solid experience with SAP ensuring efficient management of order processing systems.
Require proven proficiency in Power BI for performance tracking reporting and datadriven decisionmaking.
Show exceptional organizational verbal and written communication skills under pressure.
Prove the ability to adapt to changing circumstances and lastminute challenges without compromising quality.
Display strong attention to detail quality and a commitment to maintaining high service levels.
Value collaboration with internal departments such as Operations Master Scheduling HR and external partners like distributors suppliers and shipping companies.
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About Us
Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities along with competitive benefits and PurposeCreating an energy resilient world for a better futureand Values: Curiosity Trust Pace and Excellence are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at addition to the investment in your development Rehlko offers a benefits package including a competitive salary health vision dental 401(k) with Rehlko matching and more!
Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities including but not limited to hiring job assignment compensation promotion benefits training discipline and termination without regard to race creed color ethnicity religion sex pregnancy childbirth or related medical conditions genetic information age national origin citizenship ancestry caste mental or physical disability marital or familial status sexual orientation gender identity or expression genetic information political belief or affiliation union membership status military status veteran status or any other characteristic protected by national state local or other applicable laws.
Americans with Disabilities Act (ADA)
It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national state local or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms privileges or conditions of employment because of a persons physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment please contact Rehlko is an equal opportunity/affirmative action employer.
Required Experience:
Manager
Employment Type
Full-Time
