Senior Product Manager - Virtual Healthcare
Senior Product Manager - Virtual Healthcare
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1 Vacancy
Job Description
Our Opportunity:
Chewy is seeking a Senior Product Manager Virtual Healthcare to be part of our team as we make pet healthcare more affordable and accessible to all US households. We are on an exciting journey to build out a comprehensive set of virtual care solutions that deeply engage and interconnect our veterinary team and pet parents making it easier for pets of all shapes and sizes to lead healthy happy lives.
Youll develop and own the vision and roadmap for new capabilities/expansion opportunitieswhile ensuring we continue to raise the bar on our existing offerings. As a tireless advocate for our customer youll collaborate crossfunctionally across Product Clinical/Medical UXD/UXR Technology Marketing Operations and Leadership to define build and launch new features and services focusing on accelerating time to market and adapting based on learnings. Keys to success in this role include a laser focus on the customer and their needs strong business acumen exceptional ownership and proven ability to lead crossfunctional teams to deliver simple solutions that improve both customer and business outcomes.
What Youll Do:
- Use your customerfirst mindset to guide the development and delivery of bestinclass customer experiences for Pet Parents and our Veterinary Professionals
- Synthesize customer business market and technical data to find opportunities size them and turn insights into potential features
- Develop and maintain a prioritized roadmap for your product/feature suite ensuring product vision continually aligns with both customer and business goals.
- Lead crossfunctional teams through product discovery and delivery continuously refining approach as needed as new information and inputs are identified
- Integrate usability studies research and market analysis into product requirements
- Build financial models to estimate the impact of proposed features
- Have strong communication and collaboration skills with the ability to work optimally across crossfunctional teams
- Provide concisely written artefacts that effectively communicate appropriate level of detail based on the audience.
- Define and analyze measures of success (KPIs) for the initiatives you deliver. Use the data to deliver knowledge and insight to the wider team.
- Apply mechanisms to track progress and deliverables related to product/feature suite you own across all tech and nontech tracks
- Identify and proactively mitigate risks to project deliverables and timelines
What Youll Need:
- 5 years of progressive experience in digital product management or related field
- Bachelors degree preferably in Computer Science Engineering Business or a related field or 5 years of equivalent professional or military experience
- Demonstrated ability to conceptualize develop deliver and scale products or services that deliver measurable customer & business benefit
- Proven track record of managing and executing large projects from start to finish including development of overall project plan identifying and mitigating risks managing multiple competing priorities high attention to detail and situational fluency ability to influence and motivate others and perseverance to handle challenging business situations and make tradeoffs at all levels of management
- Excellent written verbal analytical and problemsolving skills demonstrated strengths around ownership urgency and drive and a collaborative work style
- Strong analytical skills with demonstrated experience turning data into actionable insights
- Ability to develop present and gain buyin on a compelling vision and roadmap from a wide range of stakeholders from developers to senior executives
- Experience using qualitative and quantitative market research tools to gather customer insights and feedback
- Position requires periodic travel 10
Bonus:
- Experience launching new technology products/services in supporting virtual delivery of care medical or veterinary practices or other services businesses would be a bonus
- MBA or equivalent
- Strong understanding of the overall pet healthcare industry and recent trends
- Experience with A / B testing methodologies and tools like Optimizely Google Optimize or similar platforms
- In depth experience and understanding of the veterinary profession in the US; DVM degree or other veterinary certification is a plus
Work Arrangement:
- Hybrid Model: 3 days in hub location per week
- Remote: This role is NOT a remote role.
Required Experience:
Senior IC
Employment Type
Full Time
