Principal Transformation Program Manager
Principal Transformation Program Manager
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1 Vacancy
Job Description
At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build highperforming teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires closeknit highfunctioning teams with an unwavering dedication to serving our customers.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
Principal Transformation Program Manager
Why We Have This Role
At Qualtrics recognize that successful transformation relies on strong leadership communication and collaboration between teams. The Program Manager acts as a key agent in bridging internal teams to drive and accelerate critical companywide strategic priorities forward. Youll partner closely with IT Sales Customer Success Analytics and Finance teams to overhaul processes improvement and deliver on a key success pillar for Qualtrics. Youll serve as a catalyst for change collaborating with Six Sigma Process Experts to find opportunities for transformational efficiency improvement and help bring major changes to life by improving internal internal and external user experiences alongside an Experience Management Designer.
How Youll Find Success
- Results Oriented: Ability to inspire and motivate teams provide clear direction and drive results.
- Strategic Thinking: Capacity to develop and articulate a clear vision set strategic objectives and devise actionable plans to achieve them while adapting to changing circumstances.
- Stakeholder Management: Adept in building and maintaining relationships with executives team members and external partners.
- ProblemSolving: Aptitude for identifying analyzing and resolving issues and risks that may arise during a transformation and employing creative solutions and critical thinking to overcome obstacles.
- Influential: You can present ideas in a way that excites others turning concepts into actionable plans that drive engagement and results.
- Continuous Improvement: Showcase and nurture a culture of experimentation within teams by building roadmaps to help to test validate and rene new growth and productivity strategies.
- Analytic Rigor: Ability to drive business outcomes by identifying the right data and insights necessary to explore open questions and develop data driven recommendations. Translates business strategy into tangible program deliverables and KPIs to measure progress.
How Youll Grow
- Executive Exposure: Exposure to Csuite interactions and decisionmaking
- Strategic Influence: Opportunity to influence decisionmaking at the highest level of the organization on the most strategic initiatives that will underpin the success of Qualtrics
- Career Advancement: Your involvement in critical projects will position you for future leadership roles within the organization providing pathways for professional growth.
Things Youll Do
- Lead : You take ownership of program ensuring that strategic initiatives are effectively implemented and deliver desired results.
- Improve Change Management Communication: Strong verbal and written communication skills are essential to convey complex ideas clearly motivate behavioral changes and gain buyin from diverse stakeholders including senior leadership.
- Develop and Present Business Cases: Create compelling arguments to secure executive buyin for key initiatives including sizing the opportunity risks and benefits and leading strategic discussions with senior leadership.
- Deliver Tangible Business Outcomes and Value: Ensure performance tracking mechanisms are in place to measure and report on the benefits of the implemented changes
- Mitigate Risks: Identify and anticipate potential risks and issues and work with relevant stakeholders on remedial actions
What Were Looking For On Your Resume
- 5 years of experience driving GTM business strategy and operations managing and motivating high performing crossfunctional teams in a fast paced SaaS environment
- Excellent understanding of SaaS business models and internal processes and direct experience working closely with Sales and IT teams to implement software solutions to accelerate productivity.
- Track record of managing and delivering complex SaaS transformation programs
- Thrives in a fast paced environment dealing with ambiguity and changing priorities
- Ability to take complex strategic problems and translate them into clear and manageable programs and deliverables
- Bachelors degree or equivalent experience required MBA preferred
What You Should Know About This Team
- Highperforming individuals who think strategically and execute with speed
- Problem solvers who are focused on getting the right answer as quickly as possible; bias for action and frequent productive debates
- We lean in with our strengths and roll up up sleeves together to drive programs forward regardless of our job description
- Everyones ideas are valued and you can make a significant impact on how we operate.
- Career Development Commitment: Our team prioritizes mentorship providing resources and support for your professional growth.
- Highlytrusted team by Csuite
Our Teams Favorite Perks and Benefits
- Work life integration is deeply important to us we have frequent office events team outings and happy hours
- Qualtrics Experience Program $1800 for an experience of your choosing (eligible after a year)
- 30 paid days off 15 PTO 5 Personal Days 10 Holiday Closures (additional after a year)
- On top of standard benefits package (medical employees and their families dental vision life insurance etc) we provide snacks drinks and free lunches in our offices
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful inperson days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave ActEqual Opportunity EmploymentEmployee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.
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For fulltime positions this pay range is for base per year; however base pay offered may vary depending on location jobrelated knowledge education skills and experience.A signon bonus and restricted stock units may be included in an employment offer in addition to a range of medical financial and other benefits based on eligibility criteria.
Required Experience:
Manager
Employment Type
Full Time
