Project / Program Manager - Payment
Project / Program Manager - Payment
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Job Description
Position Description:
As a Senior Project / Program Manager you will lead end-to-end implementation of digital banking solutions at several Canadian credit unions. You will serve as the primary point of contact for the engagement overseeing delivery timelines risk management stakeholder engagement and change management efforts. You will work cross-functionally with solution architects integration teams customer success and external vendors to ensure the digital banking software is delivered on time on budget and with measurable value to our clients.
Your future duties and responsibilities:
An understanding of core banking digital interfaces payments (Wire Transfers and ACH)
Lead full-cycle implementation projects of a digital banking platform for credit union clientsfrom project kickoff through to go-live and transition to support.
Develop and maintain detailed project plans timelines budgets and resource allocations.
Manage relationships with credit union stakeholders (technical operational and executive) acting as a trusted advisor and escalation point.
Facilitate cross-functional coordination between internal product engineering and implementation teams as well as third-party vendors.
Monitor and mitigate project risks resolve issues proactively and maintain clear ongoing communication with all stakeholders.
Ensure compliance with regulatory and security requirements (e.g. OSFI AML PCI DSS) throughout the delivery process.
Drive change management training and user adoption strategies in collaboration with client-side teams.
Deliver and present project performance reports including KPIs milestones and executive summaries.
Contribute to the continual improvement of internal project delivery practices templates and frameworks.
Required qualifications to be successful in this role:
7 years of experience managing complex software implementation projects ideally within the financial services or FinTech industry.
Proven success leading projects with credit unions banks or regulated financial institutions in Canada.
Strong understanding of payments clearings and settlements core banking systems integrations (e.g. API/middleware) and financial services technology.
Exceptional stakeholder management skills with the ability to navigate organizations with diverse and sometimes competing interests.
Experience managing third-party vendors and technology partners.
Knowledge of Canadian regulatory environments and security standards relevant to digital banking.
Demonstrated experience in change management especially with user adoption of new technology platforms.
Proficiency with project management tools such as JIRA MS Project Smartsheet Confluence or similar.
PMP PRINCE2 or Agile certifications considered a strong asset.
Ability to manage multiple projects and clients concurrently in a fast-paced evolving environment.
Excellent communication and presentation skillsboth written and verbal.
Nice to Have
Experience working with Canadian credit union networks (e.g. Central 1 Everlink FICANEX League Data CGI etc).
Purchasing and procurement of SAAS based software preparing and responding to RFPs in addition to the evaluation of vendor responses in a consulting capacity
Awareness in digital banking and self-service UI
Familiarity with both Agile and Waterfall methodologies and hybrid delivery models.
Bilingual (English and French) is an asset but not required.
What We Offer
Competitive salary and performance-based bonus
Flexible work arrangements (remote/hybrid)
Comprehensive benefits package
Opportunity to work with some of the most forward-thinking credit unions in Canada
A supportive collaborative and fast-moving culture that values innovation and results
Location
This job may be located anywhere in Canada with customers located in either Ontario or British Columbia. Therefore the incumbent may be required on occasion to adjust their schedules and working hours to accommodate virtual meeting engagements in a time zone that they are not located in. Additionally the Primary Business Unit serving credit unions in Canada is located in Halifax and you may also be expected to attend an online meeting to provide updates and for governance assurances to senior leadership.
LI-OA1
Skills:
- English
- Leadership
- Project Management
- Payment Management
- PMI Project Management Prof
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process please let us know. We will be happy to assist.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
Manager
Employment Type
Full-Time
