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We seek friendly and customerfocused individuals to join our Resident Services team as a casual Receptionist. As the first point of contact for residents families and visitors the Receptionist is crucial in providing excellent customer service and creating a positive atmosphere within our community. Your responsibilities will include greeting and assisting visitors answering phone calls managing appointments and providing general administrative support. This position requires strong communication skills organizational abilities and a warm and welcoming demeanor. The schedule for this casual position is every other weekend and availability to pick up shifts as needed.
RiverMead is a notforprofit fullservice Lifecare Community in Peterborough New Hampshire. As a fullservice community we offer various services and amenities to the residents we serve. We offer our staff competitive wages excellent benefits and the chance to work in a caring and supportive environment.
Responsibilities
Please help visitors by greeting welcoming directing and announcing them appropriately.
Answer screen and forward any incoming phone calls while presenting essential information when needed
Receive and sort daily mail/deliveries/couriers.
Manage security by following procedures and controlling access (monitor logbook issue visitor badges)
Complete other clerical receptionist duties such as filing photocopying collating scanning etc.
Qualifications
Demonstrated knowledge of appropriate skills for communicating mainly by phone with individuals of all ages especially the senior population
Excellent telephone and communication skills
Strong computer skills using word processing spreadsheet and database programs
Strong organizational and time management skills
Resourceful and proactive able to deal with issues as they arise
Capacity to organize multitask prioritize and work under pressure
A high school diploma or equivalent with two years of similar experience is required.
Why Choose RiverMead Check out our Careers website and see why!
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