Team Lead Licensing Approvals 69947
Team Lead Licensing Approvals 69947
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Job Description
Job Information
Job Title:Team Lead Licensing & Approvals
Job Requisition ID:69947
Ministry:Transportation and Economic Corridors
Location:Edmonton
Full or PartTime:Full Time
Hours of Work:36.25hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: April 22 2025
Classification: Administration 2
Salary: $2400.86 $3151.07 biweekly $62662 $82242 / year)
The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity inclusion and innovation are valued and supported. For more information on diversity and inclusion please visit: Transportation and Economic Corridors (TEC) serves as a North American leader in transportation systems contributing to Albertas prosperity through safe innovative and sustainable infrastructure. TEC offers a rewarding environment with growth opportunities worklife balance and the chance to make an impact on Albertas transportation network. For more information visit Responsibilities
Are you ready to make a tangible impact on Albertas road and railway safety Join our team as the Licensing & Approvals Team Leadwhere your leadership will help shape the systems that support the safe and efficient movement of people and goods across the province. If youre passionate about public service regulation and team development this is your opportunity to take the wheel in a highimpact role at the heart of transportation safety.
As the Licensing & Approvals Team Lead you will play a pivotal role in guiding a team of Licensing Analysts responsible for administering critical programs related to vehicle inspections status updates and railway approvals. Youll be a key decisionmaker and subject matter expert ensuring services are delivered with accuracy consistency and integrity. Your leadership will directly support the safety of Albertas transportation systems while helping clients navigate complex regulations with clarity and care.
Your key responsibilities include:
- Leading and mentoring a team to deliver highquality licensing and program services.
- Overseeing the issuance and maintenance of inspection technician and facility licences as well as railway approval certificates.
- Guiding team members through complex regulatory scenarios escalating issues where necessary.
- Conducting quality assurance to ensure decisions align with legislation policy and client service standards.
- Mediating vehicle status disputes between vehicle owners and insurance providers applying sound judgment and regulatory expertise.
- Implementing and improving workflows to enhance operational efficiency and client experience.
- Supporting program and system enhancements through user testing and collaboration with technical teams.
- Developing and maintaining templates user guides and client communications that ensure clarity and consistency.
- Participating in the review of legislation and regulations impacting inspection and railway programs.
What youll bring to the role:
- Strong leadership and coaching skills that foster growth accountability and collaboration.
- Excellent verbal and written communication skills to simplify complex topics for diverse audiences.
- Keen analytical and problemsolving abilities to evaluate data resolve conflicts and guide decisionmaking.
- Customer service acumen especially in highpaced phonebased environments where empathy and clarity are key.
- An eye for process improvement and a mindset for innovation in response to changing technology or policy.
- Confidence in managing sensitive issues and escalating appropriately with sound judgment.
Please click on this linkto view the job description for this position.
APS Competencies
Competencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
Qualifications
Required:
- A related twoyear diploma (e.g. Business Administration etc. and a minimum of five 5 years of related experience. Equivalencies may be considered.
- Cover letter detailing how your skills and experience align with the roles responsibilities used to assess writing and communication skills.
- Demonstrated experience in leading or supervising a team of professionals.
- Extensive experience providing client support services.
Preferred:
- Familiarity with systems such as eVIP eFacility TSIS ROADS CORES MOTRIS MOVES etc.
Equivalencies are:
- A related fouryear degree and a minimum of three 3 years of related experience; a related oneyear certificate and a minimum of six 6 years of related experience; or a minimum of seven 7 years of related experience in lieu of formal education.
Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to
Additional Position Details:
- This position is a permanent fulltime role with the standard weekly work hours of 36.25 Monday to Friday 8:15 am 4:30 pm).
- Location: Twin Atria Building 4999 98 Ave Edmonton AB T6B 2X3
Recruitment Process:
- Preemployment checks will be conducted to assess candidates suitability. These checks may include (but are not limited to): references criminal record check academic verification etc.
- Testing may be administered as part of our assessment process.
- Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Outofprovince applicants can obtain the required documents/checks from the province they currently reside in.
- Candidates with lesser qualifications may be considered at a lower classification and salary.
Links and information on what the GoA have to offer to prospective employees.
- Working for the Alberta Public Service Service Pension Plan (PSPP) .
- Alberta Public Service Benefit Information learning and development Alberta Public Service Careers tool .
- Positive workplace culture and worklife balance.
- Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
- Leadership and mentorship programs.
How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements including education experience and relevant examples of required competencies.
Candidates are required to apply for a job online. Please visit for more information. Please visit Recruitment Principles for more information.
It is recommended applicants who have completed postsecondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Closing Statement
This competition may be used to fill future vacancies across the Government of Alberta at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or require an accommodation during the recruitment process please contact Tomasz Gruszka at .
Employment Type
Full-Time
