Sales Support Associate
Sales Support Associate
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$ 52900 - 84600
1 Vacancy
Job Description
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.
Job Summary:
The Entry Representative in Sales Support is responsible for performing administrative and clerical tasks. They help in maintaining customer databases processing orders and scheduling sales meetings and appointments. This role requires strong communication skills attention to detail and the ability to work collaboratively with other team members. The Entry Representative plays a crucial role in ensuring smooth sales operations and customer satisfaction.
Responsibilities:
Customer Service
Respond to customer inquiries and resolve issues in a timely and professional manner
Provide product information and recommendations to customers
Maintain positive relationships with customers
Order Processing
Accurately enter and process customer orders
Ensure orders are fulfilled and shipped on time
Resolve any order discrepancies or issues
Sales Support
Assist sales team with administrative tasks
Prepare and distribute sales reports and presentations
Coordinate sales meetings and events
Inventory Management
Monitor and track inventory levels
Coordinate with warehouse team to ensure accurate inventory counts
Communicate any inventory shortages or overstocks
Data Entry and Maintenance
Enter and maintain customer and product data in company database
Update and maintain customer accounts and contact information
Ensure data accuracy and completeness
Administrative Tasks
Manage and organize sales documents and files
Schedule appointments and maintain calendars for sales team
Handle incoming calls and emails
Training and Development
Stay updated on product knowledge and industry trends
Attend training sessions and workshops to improve skills
Mentor and train new sales support team members
High Impact Behaviors:
Continuous Professional Development: Professionals should be committed to lifelong learning seeking out opportunities for selfimprovement and staying abreast of industry trends and best practices.
Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others contribute to team goals and understand that diverse perspectives can lead to better solutions.
ResultsDriven Performance: Highperforming professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.
Qualifications:
Bachelors degree in Business Marketing or a related field or equivalent work experience that provides exposure to fundamental theories principles and concepts.
Basic understanding of sales principles and practices.
Strong analytical and problemsolving skills.
Proficiency in Microsoft Office Suite (Excel Word PowerPoint).
SAP ERP System.
CRM Microsoft Dynamics 365
Excellent written and verbal communication skills.
Ability to work collaboratively in a team environment.
Strong attention to detail and organizational skills.
Ability to manage multiple tasks and prioritize effectively.
Salary range:
$52900.00 $84600.00Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and reuse. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem youll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program Xylem Watermark. We prioritize our employees wellbeing through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylems transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
Required Experience:
IC
Employment Type
Full-Time
