Support Service Specialist Possible TraineeSS-36538
Support Service Specialist Possible TraineeSS-36538
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Job Description
Job Details
Description
CLOSING DATE: May 2nd 2025
POSITION:Support Service Specialist
SALARY:$20.00 per hour
REPORTS TO: Program Supervisor
LOCATION:TANF Nespelem WA
Basic Functions:NonExempt.This position is responsible to assist the TANF Social Worker as needed in the processing of support services correspondence and case noting case action in TAS. Provides information regarding the options rights regulations and services available. Interprets and applies knowledge of TANF policies and procedures in the resolution of inquiries requests and complaints.
Qualifications
MINIMUM QUALIFICATIONS:
Education and Training:
- Typically requires Associates degree with emphasis in Business Administration Social Work Human Services or related field; OR
- Substituting on a month for month basis a combination of work experience AND higher education totaling fortyeight months (courses must be directly related to the duties of this position.
- Ability to understand and implement policies and procedures.
- Must have basic knowledge of Welfare Reform.
- OR POSSIBLE TRAINEE
Knowledge Skills and Abilities:
- Requires demonstrated ability to prioritize and complete multiple assignments with minimal supervision.
- Requires ability to establish effective working relationships communication with population served general public coworkers and governmental representatives.
- Requires ability to work under stressful situations and handle conflicts complaints and other problems in a professional and courteous manner.
- Requires ability to communicate professionally both verbally and in writing.
- Requires working knowledge of computer use and software.
- Requires demonstrated ability to address and resolve conflict in a timely and professional manner.
- Requires demonstrated experience maintaining STRICT confidentiality of program and client information.
- Requires maintain client files in an orderly manner.
- Requires authorized accurate payments on behalf of program participants.
- Requires to attendstaff meetings as scheduled.
Note: Pursuant to Tribal Policy if this position is safety sensitive it is subject to preemployment drug testing. In addition this position is subject to reasonable suspicion and postaccident drug testing.
TRIBAL MEMBER AND INDIAN PREFERENCE WILL APPLY; PREFERENCE WILL ALSO BE GIVEN TO HONORABLY DISCHARGED VETERANS WHO ARE MINIMALLY QUALIFIED.
If required of this position you must possess and maintain avalid Washington State drivers license and be eligible for the Tribes Vehicle Insurance. In addition this position may be subject to preemployment background clearances. If applicable these clearances must be maintained throughout employment.
INFORMATION: Shayla Schilling Human Resource Technician Sr Confederated Tribes of the Colville Reservation Human Resources Office P.O. Box 150 Nespelem WA 99296
Required Experience:
Intern
Employment Type
Unclear
