Staff Engineer Enterprise Automations and Case Ecosystems Platform
Staff Engineer Enterprise Automations and Case Ecosystems Platform
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$ 170000 - 255000
1 Vacancy
Job Description
You Lead the Way. Weve Got Your Back.
With the right backing people and businesses have the power to progress in incredible ways. When you join Team Amex you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers communities and each other. Here youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits programs and flexibility that support you personally and professionally.
At American Express youll be recognized for your contributions leadership and impactevery colleague has the opportunity to share in the companys success. Together well win as a team striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity and in an environment where everyone is seen heard and feels like they belong.
Join Team Amex and lets lead the way together.
As part of our diverse tech team you can architect code and ship software that makes us an essential part of our customers digital you can work alongside talented engineers in an open supportive inclusive environment where your voice is valued and you make your own decisions on what tech to use to solve challenging Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open because we understand the importance of keeping your skills fresh and relevant we give you dedicated time to invest in your professional your place in technology of #TeamAmex.
The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web) AI/ML marketing technology enterprise communications travel and lifestyle and automation grounded in our data technology model that prioritizes data governance. It employs a groundbreaking focus with development responsibilities for customerfacing capabilities that deepen and expand digital engagement as well as core technical capabilities that cut across business lines and customer segments.
How will you make an impact in this role
Responsible for Business Process Management architecture which includes increasing adoption of and enhancing our patented software automation platform delivering process discovery and mining technology products and providing innovative solutions to support professional services engagements.
Key Responsibilities
- 25 of time spent on Handson technical projects; Apply analysis based on research and introspection to recommend solutions.
- Design and lead solutions that provide frameworks interfaces and services that can be extended and reused across one or more portfolios.
- Ensure architecture is consistent with enterprise architecture standards guidelines and principles.
- Work with engineering teams to ensure that implementations are aligned with the Technical Platforms Blueprint specifications and roadmaps.
- Meaningful contribution to technology direction develop architecture and influence implementation to gain measurable business improvements.
- Regularly work with other functional teams leadership and engineers to align and use solutions across multiple platforms.
- Apply specialized knowledge of industry standards and best practices to assign initiatives and adjacent solutions.
- Identify and take on complex and/or broadranging problems and issues.
- Interact with business partners to better understand their objectives and help them understand the technical landscape.
- Extend business product innovation through the introduction adoption and implementation of technology.
Minimum Qualifications
- 10 years of active engineering and/or architecture experience in a complex environment and/or comparable experience such as: Successful design creation and deployment of multiple enterprisegrade technology assets including integration of crossplatform solutions that span several Agile Product teams.
- Bachelors degree in computer science computer science engineering or relatedfield required; advanced degree preferred.
- Advanced knowledge within several architectural subject areas with deep understanding of relevant supporting architecture domains (business data application technical integration security etc. to support the advancement of business products
- Routinely creates and drives adoption of technology strategy introducing new and impactful technologies based on research and demonstrating viability through POC efforts
- Ability to deliver and adapt solution architecture to meet broader needs of the enterprise solving unrivaled problems that span multiple technology platforms. Solutions are highly available using multiple availability zones and operate at global enterprise scale.
- Able to lead efforts in the prevention diagnosis and resolution of system outages as an authority in the underlying architecture
- Knowledge and/or experience in technology architecture containers servers networks databases messaging middleware cloud management with demonstrable knowledge of at least one public cloud provider.
- Recent experience in COTS product evaluation and buy/build analysis.
- Engineering mentality with ability to write/read/debug code regardless of language; Java/Python/ReactJS preferred
- Experience in all phases of SDLC (envisioning to production).
- Cooperation and collaboration with architects and other specialistsacross multiple organizations.
- Regularly provides specialized technical mentorship to others in work
DomainSpecific Skills
- Knowledge and/or experience with case management work management business rules and robotic process automation (RPA) products.
- Knowledge and/or experience with business/technology automation process mining and discovery.
- Experience in solutions related to big data ecosystems as applied to reporting analytics and AI/ML use cases
- Exposure and experience with AI predictive generative and agentic
Preferred Qualifications
- Highly proficient in delivering technology products and/or frameworks for enterprise scale; Roles may include product architect presales engineering professional services or managed service provider.
- Full understanding of and ability to implement serviceoriented architecture microservices architecture serverless architecture etc. including design principles patterns and performance optimization.
- Extensive experience with producing and consuming services through enterprisegrade APIs or using highthroughput messaging technologies.
- Advanced channelspecific architecture skills as required by the platform such as web mobile voice or interactive media.
Salary Range: $170000.00 to $255000.00 annually bonus equity (if applicable) benefits
The above represents the expected salary range for this job requisition. Ultimately in determining your pay well consider your location experience and other jobrelated factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic wellbeing. That means we prioritize their physical financial and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6 Company Match on retirement savings plan
- Free financial coaching and financial wellbeing support
- Comprehensive medical dental vision life insurance and disability benefits
- Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
- 20 weeks paid parental leave for all parents regardless of gender offered for pregnancy adoption or surrogacy
- Free access to global onsite wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other status protected by law. American Express will consider for employment all qualified applicants including those with arrest or conviction records in accordance with the requirements of applicable state and local laws including but not limited to the California Fair Chance Act the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive professionally and personally. Thats why we have Amex Flex our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique inperson culture. Depending on role and business needs colleagues will either work onsite in a hybrid model (combination of inoffice and virtual days) or fully virtually.
US Job Seekers Click to view the Know Your Rights poster. If the link does not work you may access the poster by copying and pasting the following URL in a new browser window: on factors such as business unit requirements the nature of the position cost and applicable laws American Express may provide visa sponsorship for certain positions
Required Experience:
Staff IC
Employment Type
Full-Time
