Associate Senior Director Family Support Services

Summary:

Under the general direction of the Senior Director the Associate Senior Director of Family Support Services is responsible for management and operations of St. Stephens CARE Center and applicable programs that operate at facility. This involves fiscal and programmatic oversight including budget management staff supervision capacitybuilding grants/contract compliance and performance management to ensure delivery of highquality services and programs. The Associate Senior Director is responsible for daytoday operations and overall growth and sustainability of the following programs: Food Pantry Clothes Closet including Veronicas Boutique and Mobile Relief Units the Hope Truck and Faith Shower trailer.

Position Responsibilities:

Day to Day Operations

• *Oversees day to day operations of the St. Stephens CARE Center which provides food clothing and case management services to clients on a walkin basis.
• *Ensure compliance of food pantry in accordance with USDA/Food Bank Regulations.
• *Oversee Mobile Relief Unit coordinator to deploy and provide services through HOPE Truck and Faith Shower trailer throughout the community to increase outreach impact.
• *Monitor intake process self sufficiency assessment referrals of client cases to case management and all applicable data entry associated to client demographics and services.
• *Monitor inventory of food clothing and supplies including inkind donations and purchased products.
• *Procurement and ordering of products for the food pantry.
• *Oversight of warehouse operations to ensure stewardship and distribution of products in inventory and maintain neat and orderly.

Administrative and Fiscal Responsibilities

• *Develop and maintain the program budget in consultation with appropriate staff members.
• *Responsible for compliance with federal grant regulations including programmatic and fiscal oversight.
• *Responsible for ongoing monitoring of program budgets and expenses including budget revisions when appropriate.
• *Complete purchase requisitions in accounting software and coding receipts in the credit card platform on time and with accuracy.
• *Ensure program compliance with policies procedures and performance outcomes established by funders accrediting bodies and Catholic Charities.
• *Prepare performance fiscal and statistical reports for necessary positions funding sources and other external stakeholders.
• *Prepare and monitor agency reports for program quality improvement (PQI).
• *Ensure maintenance of confidential files and recordkeeping systems.
• *Identify gather and analyze data relative to trends in program areas.
• *Develop and monitor systems for efficient workflow.
• *Prepare grant applications and implement grantfunded projects.
• *Work with volunteer department to recruit train and retain volunteers to help in program areas.

Supervisory Responsibilities

• *This position is responsible for recruitment hiring and training of all staff under their supervision and will make recommendations for termination of employees.
• *To develop and implement employee development plans for program employees.
• *Must ensure the completion of all required professional development assignments in a timely manner for their direct reports
• *Must complete all required professional development assigned in a timely manner
• Must be sensitive to the service populations cultural socioeconomic characteristics.
• Adhering to safety training and protocols on a daily basis and taking precautionary measure to ensure the safety and wellbeing of self others.
• Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information services rendered to clients donors names and gifts internal and external investigations or results of any investigations and financial information.
• Adherence to the Code of Conduct and the Faith and Moral is mandatory.
• Every employee is required to take a solutionoriented approach in their interactions and undertakings as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization.
• Other duties as assigned by the Senior Director or other agency leadership.

Competencies

Building Collaboration

Performance Management

Critical Thinking

Leadership

Results Oriented

Minimum Qualifications:

• Education
  • Bachelors degree in the social service field or businessrelated field preferred by not required.
• Experience
  • Minimum of 4 years experience in relevant program experience with at least 2 years of experience in leadership role.
• License and Credentials
  • Reliable transportation
  • Valid driver license
  • Clean driving record
  • Valid vehicle insurance

Minimum Knowledge and Skills:

• Minimum of 4 years experience in relevant program experience with at least 2 years of experience in leadership role.
• Extensive working knowledge of social services and customer services
• Experience with computer software and Proficiency in Microsoft Office programs (Word Excel PowerPoint & Publisher)
• A solid grasp of trauma informed care and ability to problem solve.
• Must be detail oriented organized selfmotivated work well independently and in a team.
• Must have good written and verbal skills.
• Must have good critical thinking and problemsolving skills.
• Bilingual in English/Spanish preferred.

Disclaimer:

This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload etc. ** This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.**

Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at . You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview you will be contacted.