Coordinator Event Sales and Operations
Coordinator Event Sales and Operations
Posted on :
21-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
21-04-2025
Job Description
Coordinator Event Sales and Operations
National Underground Railroad Freedom Center (NURFC)
Position reports to: Manager Event Sales and Operations
FLSA Status: Fulltime Exempt
Salary: $42500.00
Rooted in the stories of the Underground Railroad the National Underground Railroad Freedom Center (NURFC) illuminates the true meaning of inclusive freedom by presenting permanent and special exhibits that inspire public programming that provokes dialogue and action and educational resources that equip modern abolitionists.
NURFC opened in August 2004 on the banks of the Ohio River in downtown Cincinnati Ohio. Since then millions of people have visited our exhibits and public programs inspiring everyone to take courageous steps for freedom. Millions of people have utilized our educational resources online working to connect the lessons of the Underground Railroad to inform and inspire todays global and local fight for freedom.
Position Overview:
The Coordinator of Event Sales and Operations is responsible for supporting events on behalf of the National Underground Railroad Freedom Center. The coordinators responsibilities will include acting as a liaison between clients (both internal and external) vendors and staff and oversight for the event executions. The coordinator will facilitate room bookings in addition to coordinating and overseeingevent operations including catering bar service equipment run of show set up and tear down and all related client services during the event. The coordinator is also responsible for following policies and procedures to provide a safe friendly and optimally functional environment. Also the Coordinator will assist with event administrative functions including calendars communications and correspondence invoicing and payment and inventory. The coordinator will assist in departmental goals policies procedures and strategies and in maintaining all reporting necessary to monitor progress and create action plans to meet goals and members of the NURFC staff strive to deliver consistent brandquality service and hospitality to our guests.
Responsibilities/Duties:
Operations
- Facilitate ongoing programing and work within the organization to ensure mission goals and standards are met
- Coordinate plans related to large scale Freedom Center initiatives to support the ongoing needs of the organization
- Work with clients and consultants to tailor program offerings for each clients needs and interests
- Offer opportunities to increase sales through adding on and upgrading options
- Oversee event planning including load in set up tear down and load out including caterer a/v public safety parking options and related needs for run of show
- Facilitate the pull and restocking of liquor inventory consistent with the needs of bookings on behalf of the institution
- Identify and secure internal caterer and vendor logistics and oversee event day
- Lead client caterer and vendor site visits to identify event needs and run of show
- Liaise between client internal departments and vendors and offer best vendor for client needs from preferred vendor list
- Assist with institutional operations meetings to plan operational needs for upcoming events and to ensure alignment of events with educational programs community engagement development and similar initiatives
- Align with the Manager to oversee the master events calendar for maximum efficiency of deploying resources
- Lead by example in creating a safe (meeting all fire codes) clean stocked organized efficient and presentable event space supply rooms and office areas
- Assist in soliciting feedback from clients internal departments caterers and vendors to identify client satisfaction and areas for improvement in operations
Client Management
- Outreach to ensure that NURFC maintains and expands their position in the industry as a leader in Events
- Create room reservations sales items and related client account information in POS and event management databases
- Work with the Manager to design and implement a sales strategy to drive sustainable longterm revenue growth
- Answer incoming sales inquiries including phone calls and online requests and effectively communicate product offerings pricing and institutional history events and programs to help drive sales
- Liaise with internal departments to help facilitate their event needs to ensure successful
- Take payment for client invoices and assist with payments for caterer and vendor invoices
- Assist in maintaining integrity of reservations database including calendars invoices and client records
- Assist in providing sales and client reports to leadership and marketing teams
- Assist with of sales plans targeting repeat clients especially to communicate improvements of and interest in our product offerings
- Other duties as requested or assigned
Education and Experience
- High School diploma required; college degree preferred in areas of sales events client management hospitality tourism catering/bartending food management.
- Previous experience in large venue/attractions (museums theme parks zoos cultural or academic institution resorts convention centers etc.; or a combination of education and experience preferred.
- Strong knowledge of and experience with programs and event logistics including catering bar management audiovisual dcor and other event needs.
- Must be legally compliant for managing liquor inventory in the state of Ohio.
- Experience with client management software Point of Sale systems and ecommerce.
Knowledge Skills and Abilities
- Ability to maintain composure practice sound judgment problem solve critically think promote a spirit of cooperation and diplomacy and communicate effectively and professionally in high pressure fastpaced emergency or unusual situations.
- Must demonstrate excellent guest service and hospitality skills including conflictresolution service recovery
- Ability to work with diverse workforce and clientele
- Ability to type complete complex data entry processes and math transactions with speed and accuracy and effectively use computers/calculators to complete sales.
- Excellent organizational interpersonal communication (both verbal and written) and presentation skills with strong attention to detail.
- Strong analytical skills with the ability to produce understand interpret and apply complex data especially as it relates to delivering credible experiences for clients.
- Strong selfmotivation and initiative; ability to work both independently and as a team member especially to maintain client and caterer and vendor relationships.
- Excellent time management skills include the ability to initiate prioritize manage and complete multiple tasks in an energetic environment and work well under pressure with periodic heavy workloads constant demands and frequent interruptions.
- Demonstrated knowledge of Microsoft Office Suite.
Additional Information
This position is 40 hours/week salary with benefits. Requires a flexible schedule to meet business demands with many hours during evenings and weekends and some holidays. Must be punctual and have reliable transportation. Must be able to lift carry and pull up to 35 pounds. Frequently standing walking stooping crouching.
Apply to Experience:
IC
Employment Type
Temp
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
Similar Jobs
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job Pro has emerged as the world premier job portal, attracting thousands of job seekers every day from all over the world.
Follow Dr.Job
Dr Job FZ LLC. 2025 © All Rights Reserved