HUD Service Coordinator - Full-Time

LSS of WI & Upper MI is currently seeking a Housing & Urban Development (HUD) Service Coordinator to serve our tenants in the Fort Atkinson WI area! The role is based in Fort Atkinson and will require travel around the area supporting the needs of residents in the community.

Our program is designed to promote and support selfsufficiency of individuals residing in properties facilitating a variety of support services within the residential community. Our role as Service Coordinators is to connect residents with services in the community with the goal of reducing early admission to nursing homes or assisted living programs promote independence and help our clients stay independent for as long as possible.

This is a fulltime opportunity with flexible scheduling. This position will support residents at Rockwell Court in Fort Atkinson 20 hours per week 10 hours per week at a site in Watertown and 10 hours per week at a site in Whitewater. There are two additional sites that will be supported in a limited capacity. Travel between the sites will be reimbursed.

Essential Duties and Responsibilities:

Under the direction of the Program Supervisor the Service Coordinator HUD provides information and referrals to community connections to tenants following guidelines as defined in the HUD Housing Handbook Section 202 who need supportive community services to maintain selfsufficiency.

This list of duties and responsibilities is not allinclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

• Provide general informal case management including intake and referral services to all tenants needing such assistance when from case management is not available.
• Assessment of health psychological and social needs. Development of an individually tailored case plan for services and periodic reassessment of the tenants situation.
• Establishes linkages with all agencies and service providers in the community: shops around to determine/develop the best deals in service pricing to assure individualized flexible and creative services for the involved tenant(s).
• Sets up a directory of providers for use by both project staff and tenants.
• Refers and links the tenants of the project to service providers in the general community; these are for example case management personal assistance homemaker meals on wheels transportation counseling occasional visiting nurse preventative health screening/wellness and legal advocacy.
• Educates tenants on service availability application procedures client rights etc. providing advocacy as appropriate.
• May develop case plans in coordination with assessment services in community.
• Monitors the ongoing provision of services from community agencies and keeps the case management and provider agency current with the progress of the individual.
• May set up volunteer support programs with service organization in the community.
• Helps other tenants build informal support networks with other residents family and friends.
• May provide training to project tenants in the obligation of tenancy or coordinate such training.
• May educate other staff on the management team on issues relating to aging in place and service coordination to help them better work with and assist the tenants.
• Presents workshops or informative sessions to tenants on subject of tenant interest.
• Demonstrate the ability to work with tenants the agency and the community in a positive manner as well as the ability to work independently.
• Performs other duties as assigned.

PERKS:

• Public Service Loan Forgiveness (PSLF)
  • By being employed with LSS which is a nonprofit agency you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
  • Loans are eligible to be forgiven after 10 years of ontime and consistent payments through the incomebased repayment plan.
  • Assistance navigating the PSLF through Summer
• Medical/Dental/Vision Insurance
• Flex Spending for Dependent & Health Care
• Mileage reimbursement
• Paid Time Off
• 10 Paid Holidays
• Ability to Contribute to 403B
• LSS makes annual raises a priority for employees
• Calm Wellness App Premium Access
• Early Earned Wage Access with UKG Wallet
• Employee Assistance Program
• Service Awards and Recognition

Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Upon offer candidates must successfully complete the necessary background caregiver medical and any other checks required according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

Bachelors degree in social work sociology psychology or related field or an equivalent combination of education and/or experience is required with at least 3 years of related experience to include experience working with the older adult population. Working knowledge of supportive services and other resources for older adults and/or persons with disabilities is strongly preferred.

CERTIFICATES LICENSES REGISTRATIONS:

The incumbent of this position must have a valid drivers license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required and ability to meet LSS auto insurance requirements.

LANGUAGE SKILLS:

Ability to communicate both in verbal and written format effectively and efficiently in job. Ability to read write analyze and interpret to complete all required intervention and goal process documentation by established timeframes. Must write progress reports and clearly communicate to external customers the effectiveness of services. Ability to document in neat legible accurate and objective and consistently reflect the services provided.

COMPUTER SKILLS/TECHNOLOGY:

Working knowledge of computers to allow employee to access computer systems and applications to complete timecards read and respond to email and complete required online training.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to frequent bending/stooping crouching kneeling and crawling.

The incumbent of this position works in an airconditioned office environment. The noise level in the work environment is usually moderate. May occasionally be exposed to chemical fumes such as paint and carpet cleaning. May enter clients apartment and be exposed to smoke and common house hold allergens such as dust mildew and pets. The incumbent may also be exposed to outdoor weather conditions when traveling on company business.

The above is not an allencompassing statement of duties responsibilities and requirements for this position.

TRAVEL: Day to day travel is required.

LSS is an Equal Opportunity Employer (EOE).

Required Experience:

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