Program Specialist 2 - Maintenance Operations Internal Opening Only

You will independently apply your knowledge of college and state policies to handle inquiries and assist with various facilities situations and outcomes. You will prepare and present information on facility processes to both internal teams and external groups as required. Your role will involve collaborating with others in a teamoriented environment fostering resolutions that benefit students the college and outside partners.

This position reports directly to the Director of Facilities and Capital Projects. This position may supervise student employees in the department. This position is overtime eligible.

This position offers the opportunity to make a real difference in the lives of our campus community. If you love helping others and are passionate about providing exceptional customer service in a vibrant teamoriented environment we want to hear from you!

BBCC isnt just a college its a community a movement. We are a place where smallscale efforts result in BIG outcomes that empower both our students and employees. Were passionate about providing accessible inclusive higher education and fostering an environment where everyone can grow personally and professionally.

Our mission is clear: we serve as a bridge stand as a leader and provide the support for success. We are committed to honoring our role as a HispanicServing Institution equity inclusion and diversity in everything we do and we live our guiding principles daily advocating for all embracing innovation and modeling integrity. We are here to educate all!

If you share our vision mission guiding principles and values come be a part of our transformative work at Big Bend Community College. Together well make a lasting impact on our students and our communities!

Primary essential duties and responsibilities include but not limited to the following:

Communication & Public Relations
This position involves responding to emails phone calls and inquiries from both the public and staff regarding rules regulations policies department procedures and services while efficiently resolving any issues that arise. Youll provide clear and accurate information and assistance to public vendors business enterprises staff and students about department policies and procedures. A key part of the role is addressing and resolving concerns ensuring all communication of guidelines and requirements is straightforward and effectively understood. Your ability to navigate and clarify department processes will be vital in maintaining smooth and transparent interactions across all levels.

MegaMation DirectLine Software Management
In this role you will independently serve as the subject matter expert (SME) and administrator for the MegaMation DirectLine maintenance management software providing critical technical assistance training and system updates for staff and supervisors. You will review maintenance work orders to ensure corrective actions preventative maintenance inspections repairs and event requests are accurately addressed. This includes verifying budget codes job types departments and materials used for proper completion. Additionally youll perform administrative functions such as creating and updating preventative maintenance procedures and entering new fixed assets into the system. You will also run the Preventative Maintenance (PM) scheduler ensuring proper asset assignment and inventory updates while tracking retired and surplus assets to maintain accurate inventory and assignments. When needed you will verify custodial supervisors inventory entries and assign custodial work orders in their absence. As part of user management you will handle security tasks including creating and editing system users as well as resetting system defaults for the new fiscal year.

Document & Compliance Review/Vendor Coordination & Troubleshooting
This position involves reviewing documents records inspection contracts and applications to ensure completeness accuracy and compliance with established rules and policies. You will verify that appropriate budget codes and sales tax are applied to purchase requests procure bids and quotes within department purchase limits and order office supplies as needed. In addition youll schedule inspections with contractors and maintain uptodate floor plans for 19 campus buildings. You will also manage campus key and building plan checkouts for vendors and staff review fuel logs for accuracy and communicate with PUD and Grant Co. Public Works regarding streetlight repairs. The role includes handling Port Badge Applications and adding supplemental documents for the M&O crew troubleshooting phone line issues by contacting Lumens/CenturyLink for work orders and reviewing Johnson Controls notifications to address system failures trouble signals and communication issues coordinating necessary troubleshooting to ensure smooth operations.

Risk & Insurance/Fire & Life Safety Compliance & Coordination
In this role you will be responsible for monitoring TEGRIS Fire compliance for campus fire and life safety inspections ensuring all necessary inspections are scheduled and that quotes for repairs related to fire alarms sprinkler systems and other M&O inspections are obtained. You will also manage insurance compliance for approximately 35 state employees ensuring that unexpired drivers licenses and proof of insurance are properly maintained. Additionally you will track and maintain a gas log for state vehicles ensuring fuel charges are accurately allocated to the correct departments and resolving any discrepancies related to vehicle usage and fuel charges. As the Safety Building Coordinator you will oversee safety protocols and compliance for M&O buildings and staff ensuring that all safety measures are up to standard and effectively implemented.

Preventative Maintenance Scheduling & Coordination
In this role you will independently coordinate and track all campus annual and semiannual preventative maintenance (PM) inspections and testing ensuring that schedules are met and all systems are properly maintained. You will procure bids and quotes for repairs related to deficiencies and schedule necessary repairs for critical systems such as fire alarms security alarms elevators backflows generators and pressure vessels. Additionally you will be responsible for maintaining accurate records for fire extinguishers clean agents emergency responder radio systems and other M&O equipment ensuring compliance with safety standards and operational efficiency.

OTHER WORK ACTIVITIES:

• Maintains professional growth and development through seminars workshops and professional affiliations to keep abreast of latest trends in field of expertise.
• Ensures no injuries to self or others by following safe work practices and policies. This includes but is not limited to: security and safety understanding of SOS equipment infection control fire disaster safe lifting and body mechanics.
• Ensures compliance with college policies and procedures and state and federal regulations.
• Conduct self in a professional manner and ensures the interaction with team members and other support groups is conducted in a courteous and efficient manner conducive to the colleges values.
• Perform related duties and responsibilities as may be required.

• Experience providing services to and working with the public.
• Proficiency with Microsoft Office Suite especially Word Excel and Outlook.
• Experience organizing tasks and responsibilities with multiple priorities and deadlines.
• The ability to communicate effectively with students staff visitors and community partners both verbally and in writing. Experience with proofreading is preferred.
• Demonstrated competency in the ability to provide service in a multicultural environment.

• Critical thinking skills: Seeks resources for direction when necessary. Performlndependen1andcreativeproblem solving. Decisionmaking is logical and deliberate.
• Organizedailyworkandprioritizetasks;keeptrackofinformationorworkinprogressensuring accuracy handling interruptions effectively and meet competing deadlines.
• Communicateeffectivelyandconveydetailedinformationtofacultystaff students andthe public.
• Perform actions that demonstrate accountability. Ability to exercise independentdecisionmakinginsupportoftheM&.
• Learnandadaptinthemidstofneworshiftingprioritieswithacandosolutions oriented approach to learning and problem solving.
• Provide services to diverse populations including academic socioeconomic cultural disability and ethnic backgrounds keeping an open mind to opportunities for all.
• Work independently and reliably. Regular and consistent attendance is expected and required.

REQUIRED WORK SCHEDULE AND WORK ENVIRONMENT:

Work is sedentary in nature with frequent repetitive hand and wrist motions. Frequent use of computer and exposure to terminal screens in performing work assignments. Frequent need for oral and auditory communications. Occasionally kneel stoop crouch crawl reach and lift up to 25 lbs. in an office environment.

Basic work schedule is 8:00am to 5:00pm Monday through Thursday and 8:00am to 2:30pm on Friday. Hours may be adjusted to meet the needs of the college and/or department.

MINIMUM QUALIFICATIONS:
At the time of application all candidates must possess the following:

• Associate degree from a regionally accredited institution.
• One 1 year of clerical or administrative related program work experience.
• Direct experience providing quality customer service to internal and external customers.
• Working knowledge of office software and technology including the Microsoft Office suite (specifically Word Excel PowerPoint Outlook and Teams) and Zoom.

• Bachelors degree from a regionally accredited institution.
• Familiarity with inventory and/or work order management system.
• Experience with data management such as collecting storing analyzing and reporting.
• Bicultural experience.

This position closes on April 22 2025 at 12:00am. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time so a prompt response is encouraged.

To qualify for consideration applicants must meet required qualifications and submit a complete application packet which includes the following:

1. BBCC Online application.
2. Cover letter addressing why you are interested in this position and how your qualifications make you the ideal candidate.*
3. Comprehensive resume or CV.*
4. Response(s) to the questions found in the Supplemental Questions Tab above.* Supplemental questions are designed to address the Additional Desirable qualifications list in the job posting.
5. Unofficial transcripts documenting undergraduate and graduate course work and degrees. Official transcripts required upon employment.*

NOTE:You must complete the online application in full and respond to the required supplemental questions. Failure to provide this information or responses of See Resume may eliminate you from consideration for this position.The college reserves the right to remove documents submitted but not requested by BBCC as part of the application process. These documents include but are not limited to statements of teaching philosophy diversity statement letters of recommendation student evaluations performance evaluations etc.

BBCCreserves the right to not fill this position reject all applicants reopen the position or make a direct appointment. Applications received during this recruitment may be used to fill future vacancies at the Colleges discretion.This posting does not reflect the entire job description and may be changed and/or modified at any time without notice. If you have difficulty logging into your account attaching documents submitting your application etc. please contactNEOGOVCustomer Service at.

CONDITIONS OF EMPLOYMENT:

Pursuant to RCW 28B.112.080 applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for or have left a position during an investigation into a violation of any sexual misconduct policy at the applicants current or past employers. By law postsecondary education institutions cannot hire an applicant who does not complete the questions. Prior to employment a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform the position. An offer of employment will not carry with it any responsibility or obligation on the part of Big Bend Community College to sponsor an H1B visa. In compliance with the Immigration Reform and Control Act of 1986 proof of authorization to work in the United States will be required at the time of hire.

Official transcripts must be provided to the college upon hire.

REASONABLE ACCOMMODATION:

Big Bend provides reasonable accommodations for qualified students employees and applicants with disabilities in accordance with the American with Disabilities Act and Section 504 of the Federal Rehabilitation Act of 1973.

Please direct all inquiries regarding compliance with access equal opportunity and/or grievances to the Vice President of Human Resources & Labor/Equal Opportunity Officer/Title IX Coordinator/Section 504 Coordinator BBCC 7662 Chanute Street NE Moses Lake WA 98837;or via email at.

In compliance with state and federal regulations BBCC is committed to a safe and drug and alcoholfree campus. Employees are expected to comply with BBCCs policy prohibiting illegal drug use or activity including notifications of criminal drug convictions and the use of prescription or overthecounter medications that are likely to affect job safety. The complete policy and procedure are available to view on thepolicies page of the BBCC website. Printed copies of the policy and procedure are available by contacting the Human Resources Office at.

BBCC ANNUAL SECURITY REPORT:

BBCC strives to be a safe and secure campus for our students employees and community. Detailed information regarding campus security crime statistics for the most recentthree year period and other information is available on theCampus Safety and Security page of the BBCC website. If you have questions or would like a printed copy of the materials please contact Campus Safety and Security at.

EQUAL OPPORTUNITY:Big Bend Community College provides equal opportunity in education and employment and does not discriminate on the basis of race sex sexual orientation gender identity/expression religion age color creed national or ethnic origin physical mental or sensory disability use of a trained guide dog or service animal by a person with a disability marital status pregnancy status or families with children a mother breastfeeding her child AIDS/HIV or hepatitis C genetic information and/or status as a veteran or any other legally protected classification.