Veterinary Receptionist
Veterinary Receptionist
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Job Description
Londonderry Animal Hospital is hiring a parttime Veterinary Receptionist tobe the first point of contact for our veterinary clients playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fastpaced environment communicates clearly and is passionate about animal care.
What to Expect
As you join our mission to provide our patients with highquality compassionate medical care expect to be supported in your work and home life with:
- 401(k) plan
- Guardian voluntary benefits
- Generous pet benefits! Because we know your pets are family too.
Salary: $16.50 $17.00 per hour determined by the candidates skills experience and qualifications.
Schedule: This is a parttime position averaging 25 30 hours per week.
The schedule is:
- Monday: 7:15 am 1:00 pm
- Wednesday: 3:30 pm 7:30 pm
- Thursday: 7:15 am 1:00 pm
- Friday: 7:15 am 5:30 pm
Key Responsibilities:
- Greet clients and their pets complete the appointment signin process confirm appointment details and escort clients to exam rooms.
- Ensure accurate service and product sales accounting handle payments process credit/debit cards and schedule future appointments.
- Answer client calls for appointments hospital inquiries medication refills and other requests. Make outbound calls for appointment reminders and followups.
- Understand common vaccination protocols basic lab tests common diseases veterinary terminology and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist or medical office assistant is preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm professional and positive demeanor
About Londonderry Animal Hospital
Londonderry Animal Hospital located in Middletown PA provides comprehensive veterinary care treating pets as part of the family. They offer a wide range of services from routine wellness exams to more specialized care ensuring pets receive the best treatment. With a dedicated and experienced team the hospital focuses on highquality care in a welcoming environment emphasizing the health and wellbeing of pets while fostering strong client relationships.
Employment Type
Hourly
