Call Center BDC Representative
Call Center BDC Representative
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$ 300 - 500
1 Vacancy
Job Description
The Ed Napleton Automotive Group is looking for our nextCall Center Automotive BDC Representative. This is an exciting opportunity in a growing fastpaced industry. Located atNapletons Midwest BDC Call Center in Merrillville IN theBDC Representativeis responsible for handling internet inquiries and phone leads to generate appointments for the dealership sales departments.
Take advantage of this rare opportunity to join one of the countrys largest and most successful automotive dealership groups and Apply Today!
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50 dealerships throughout seven states. Our strength comes from the more than 3500 employees nationwide. We are currently one of the largest automotive groups in the country providing incredible growth opportunity.
What We Offer:
- Potential pay of$600 per weekplus bonus of $300$500 per month)This includes incentivebased pay so your skills and efforts drive your income!
- Medical Dental Vision Insurance401K
- For additional benefit information please go to:
- Paid Vacation and Sick Time
- Paid Training
- Discounts on products services and vehicles
- Growth Opportunities
Job Responsibilities:
- Must be willing to work some nights and weekends
- Handle incoming and outgoing phone calls and emails
- Prospect followup calls set appointments for sales and gauge customer satisfaction
- Answer customer internet inquires by via email phone and text
- Schedule sales appointments and reschedule no show customers
- Contact customers based on current marketing incentives
- Follow up with existing and potential customers to generate leads and close sales
- Explain product performance application and benefits to prospects and describing all optional equipment available for customer purchase
- Follow up in a manner that results in the customer visiting the dealership
- Maintain a prospect and owner followup system that encourages repeat and referral business and contributes to customer satisfaction
- Other duties as assigned by management
Job Requirements:
- Excellent computer skills required
- Knowledgeable to call center environment
- Automotive experience helpful but not required
- Able to communicate persuasively with customers to set appointments
- Weekend and evening availability as schedules include some evenings and weekends required
- Willingness to undergo a background check and drug screen in accordance with local law/regulations
- 18 years of age or older to comply with company driving policy
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
