Support Administrator
Support Administrator
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Job Description
Can you bring your administrative expertise to our team Join our team in the Olney UK and enjoy a collaborative culture that empowers you to build a career you can be proud of.
What you would do as our Support Administrator
As the Administrator Technical Support for the Global solutions division of ASSA ABLOY you will have the opportunity to be responsible for daytoday administrative tasks to support the Technical Support team. You will be selfmotivated and trustworthy with strong organisational skills and the ability to work under pressure. You will also have a proactive approach to customer satisfaction along with a keen eye for attention to detail. You will have excellent communication skills with colleagues and customers at all levels across the business along with tenacity and perseverance. You will not be afraid of any challenges and will have a desire to succeed in getting the required solution but at the same time have the confidence to discuss any issues with customers.
You would also:
- Respond incoming phone calls and emails for the Tech Support.
- Manage the quotation process for customers from creation to confirming.
- Purchase Orders.
- Do general administration within the Technical Support team.
- Work collaboratively with other departments as a link into Tech Support.
The skills and experience you need
We are looking for someone who:
- Is selfmotivated and able to work with initiative and has good oral and written communication skills.
- Has good organisational skills and is able to prioritise work as needed and is able to work under pressure.
Has good customer service skills and has positive can do attitude - Has excellent verbal and written communication skills experience with Microsoft Office including Outlook Word and Excel and is willing to learn.
- Has great telephone manner is team player and has experience with Salesforce or similar CRM tool.
- Has experience in Customer service focused environment and has good sense of humour.
What we offer
Were passionate about providing amazing opportunities and benefits so you can continue and progress a lifelong career with us heres what we have to offer:
- Learning and career development opportunities whether its online learning management training or enhancing your skills.
- A competitive salary and incentive schemes.
We review applications regularly so dont wait
We are building diverse inclusive teams and encourage applications from everyone whocan see themselves working with us.
To make sure your personal data is safe we dont look at any applications sent by email or post. If you have any questions about the role or the process email Monika Fikrov Talent Acquisition Business Partner at
Lets create a safer and more open world together!
To find out more about us visit
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return we open doors for them wherever they go. With nearly 61000 colleagues in more than 70 different countries we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer more secure and easier to access.
As an employer we value results not titles or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally.
As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.
#LIWGIE
Required Experience:
Junior IC
Employment Type
Full Time
