Lead Concierge
Lead Concierge
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Takes a lead role in overseeing the Concierge Team Members. Provides a positive first impression to all who enter the community. Provides an overview of community information to those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments. This is a nonexempt hourly role reporting to the Business Operations Director.
Schedule: Fulltime Tuesday Friday 8:00am 4:00pm) Saturday 8:00am 6:00pm)
Responsibilities and Duties:
- Schedules Concierge Team Members to ensure appropriate front desk coverage
- Assigns daily task and ensure completion of tasks
- Assists the Business Operations Director and Sales Counselor with special projects
- Ensures appropriate office supplies are on hand
- Coordinates maintenance of all office equipment
- Answers and screens all incoming calls in a courteous and professional manner
- Receives and processes mail for the community
- Maintains and updates log of emergency phone numbers and resident emergency face sheets
- Monitors security alarms resident emergency call system and front door security
- Orders and maintains appropriate office supplies
- Assists the Business Operations Director in administrative tasks as assigned
- Participates in and attends all inservice training as scheduled
- Ensures compliance with all Federal State and local regulations as well as community policies and procedures
- Other duties as assigned
Qualifications :
- High school diploma preferred
- Strong interpersonal skills and capable of relating to a variety of people and personalities
- Experience working with the senior population
- Proficiency in computer skills Microsoft Office (Windows Outlook Excel) with the ability to learn new applications
Physical Abilities:
- While performing the duties of this job the associate is often required to stand walk sit use fine and gross motor skills reach with hands and arms balance stoop kneel crouch talk hear and smell.
- An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.
Additional Information :
Additional Benefits for Fulltime Team Members:
- Paid Time Off (PTO)
- Medical Coverage
- Health Advocacy
- Dental Coverage
- Vision Coverage
- Ancillary Benefits (Life/AD&D Short Term Disability and Long Term Disability)
- Voluntary Life
- Flexible Spending Account
- 401(k) Retirement and Matching
- Employee Assistance Program
- Employee Discounts Program
- Free Parking
- Supportive Leadership
- Referral Bonuses
- And More!
COVID19 vaccination or qualified exemption required.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
