Sr IT Infrastructure Analyst Mobile Device
Sr IT Infrastructure Analyst Mobile Device
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$ 83300 - 105000
1 Vacancy
Job Description
Bring YOUR energy to Alliant Energy!
At Alliant Energy our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today while powering whats next in energy. When our employees say I am energy it means they take pride in the work we do when disaster strikes as well as all the days in between. We want you to be safe happy and healthy. Thats why we prioritize safety offer volunteer opportunities and provide competitive pay comprehensive health and retirement benefits tuition reimbursement and paid time off.
Are you ready to elevate your career in Mobile Device Management (MDM) and Microsoft Intune Were looking for a seasoned professional with robust technical experience in mobile device support and carrier relationship management. This role demands expertise in support and troubleshooting a strong focus on security and compliance and a commitment to continuous improvement. If youre passionate about driving innovation and excellence and have the technical skills to back it up this is the perfect opportunity for you!
What you will do
Coordinates departmental projects and the design evaluation recommendation building testing and maintenance of medium to large computing services and writes specification documents for these systems.
Responds to support tickets and resolves technical issues escalated through Help Desk Help Desk within specified timeframes uses troubleshooting tools and procedures to resolve issues and maintains defined service levels.
Provides leadership and guidance for resolution of moderate to complex operational issues.
Complies with local state and government regulations such as SOX NERC CIP FERC and TSA.
Maintains disaster recovery plans and coordinates the planning and of disaster recovery drills.
Leads creation and maintenance of technical documentation related to hardware/software in client computing environment as well as training materials for end users.
Prepares communications and makes presentations on system enhancements and/or alternatives.
Participates in the usage of Agile processes to gather requirements develop solutions and deliver products.
Assists other teams and helps manage relationships with outside vendors.
Engages in other duties as needed that support Alliant Energys Values and helps deliver on our Purpose to serve customers and build stronger communities.
Education Requirements
Bachelors Degree Emphasis in information technology or related area Preferred
Required Experience
6 years of experience in PC support in a networked environment including system hardware and software support
Advanced administrative experience with Microsoft Windows operating systems and software standard application packages imaging software profile migration techniques client computing hardware peripherals and general PC troubleshooting and problem resolution
Knowledge Skills and Abilities
Demonstrated advanced understanding of software application packaging and distribution tools methods and techniques.
Demonstrated working knowledge of network operating systems LAN characteristics network topologies components protocols and services such as TCP/IP LDAP DNS DHCP firewalls and routers.
Demonstrated effective interpersonal verbal and written communication skills.
Demonstrated ability to apply logical reasoning to situations and derive workable solutions for moderate to highly complex problems.
Demonstrated ability to lead a project team to the successful conclusion of moderate to complex technology initiatives.
Ability to work in a diverse work environment.
Key Skills
Cloud Architectures Configuration Management Data Storage Database Storage DevOps Disaster Recovery IT Administration Infrastructure as Code (IaC) Systems Performance Monitoring Systems Designs Incident Management
Our people are passionate about what they do the product they sell and the customers they serve. If youre looking for an opportunity to be a part of a work family that values collaboration innovation and dedication were the right company for you.
Alliant Energy offers a comprehensive total rewards package including competitive compensation and benefit programs. Information on these benefit programs is available on our Careers site.
Pay Range:
$83300$105000This position is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position experience skill set internal pay equity and other relevant qualifications of the applicant.
Its not just what we do; its how we do it.
Live Safety. Everyone. Always Make Things Better Care For Others Do The Right Thing Act For Tomorrow Think Beyond. Be Bold
Alliant Energy is committed to providing an inclusive work environment for all and is proud to be an Equal Opportunity Employer where an applicants qualifications are considered without regard to race color religion sex national origin age disability veteran status sexual orientation gender identity or expression or any other basis prohibited by law.
All candidates selected for employment with Alliant Energy will be required to successfully complete a background check and a drug screen where applicable.
Disclaimer:
The above information on this description has been crafted to indicate the general nature and level of work performed by employees within this classification. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.
Alliant Energy and subsidiaries is an equal opportunity employer that values diversity in the workplace. Applicants in need of a reasonable accommodation for any part of the hiring process please email .
Required Experience:
Senior IC
Employment Type
Full-Time
