UX Research Lead
UX Research Lead
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
USD 190000 - 240000
1 Vacancy
Job Description
About Clay
Why is Clay the best place to work in New York
Customers love the product 100K users and growing)
Were growing a lot 6x YoY last year and 10x YoY the two years before that)
Incredible culture (our customers keep applying to work here)
Inperson work (beautiful office space in Flatiron)
Wellresourced (raised a Series B expansion in January 2025 from investors like Sequoia and Meritech)
Read more about why people love working at Clay here and explore our wall of love to learn more about the product.
Founding UX Researcher @ Clay
Were looking for a Founding UX Researcher who will be the driving force behind making Clays products more intuitive delightful and impactful. As our first dedicated researcher youll have the unique opportunity to shape not just our product experience but our entire approach to user research. Youll be building our research practice from the ground up while working on cuttingedge AI and automation tools that are transforming how businesses grow. If youre excited about wearing multiple hats establishing research frameworks from scratch and having an outsized impact on product direction this role is for you.
Questions Were Asking & Exploring
How do we balance depth of user insight with the speed needed to iterate and learn quickly
How do we tell impactful stories from research that resonates with stakeholders
How do we make research a core part of the product development process
How can we build a flexible and scalable research strategy that grows with the company
What Youll Do
Establish Research Foundations: Define the UX research strategy and implement best practices to guide how we understand users across the organization.
Lead EndtoEnd Research: Design and conduct both qualitative and quantitative research studies from indepth interviews to usability tests and surveys.
Generate Strategic Insights: Translate complex findings into clear actionable insights that inform product and design decisions.
Collaborate & Influence: Partner with product managers designers engineers and leadership to ensure research drives impactful outcomes.
Build a Research Culture: Advocate for usercentric thinking and enable nonresearchers to conduct lightweight research with confidence.
What Youll Bring
7 years of handson UX research experience ideally in a fastpaced B2B environment
Skilled in a wide range of research methodsqualitative and quantitativeand able to match the approach to the problem.
Experience implementing and using common research tools such as UserTesting Maze Qualtrics and similar platforms
You understand how to translate research findings into concrete product recommendations.
You thrive in crossfunctional teams working closely with product design data and leadership.
Comfort in ambiguity thriving in a dynamic environment where priorities may shift rapidly.
Life @ Clay
Based out of a central office on 19th Street in Manhattans Flatiron District. We love the energy of inperson collaboration while also offering the flexibility to work from home when needed.
Competitive salary and role trajectory: Roles responsibilities and comp grow as we do.
Health insurance: Fully funded high quality health dental & vision coverage options. Options include a health plan that covers up to 7080 of outofnetwork therapy costs after a deductible is met.
Visa sponsorship: We get it its an arduous process but were not scared of it.
Paid time off: We expect team members to take at least 3 weeks fullydisconnected per year with a flexible vacation policy beyond that.
Free food: Free meals in office every day and unlimited snacks.
Parental leave & fertility support: IVF fertility benefits egg freezing and 4 months of paid parental leave.
Learn more about Clay and what its like to work with us right here!
Employment Type
Full-Time
