Business Analyst
Business Analyst
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$ 75000 - 80000
1 Vacancy
Job Description
Overview of Organization
Colorado Enterprise Fund (CEF) is a nonprofit business lending organization dedicated to supporting the success of small businesses in Colorado. We provide access to capital for entrepreneurs who are unable to secure traditional financing. Our primary focus includes business owners who may be lowtomoderate income minorities women or veterans. We are committed to creating meaningful community impact in Colorados communities by offering equitable and affordable business financing solutions for those who are underserved by the mainstream financial system.
At CEF we see our community impact through job creation wealth building among disadvantaged populations and the growth and longterm success of the businesses we support. Small businesses are the backbone of our economy driving innovation creating jobs and strengthening communities.
Small business owners across Colorado turn to CEF when theyre ready to seek financing but have been unable to obtain loans from traditional resources such as banks. As a certified Community Development Financial Institution (CDFI) CEF provides loans grants and nocost business coaching to help entrepreneurs launch grow and thrive.
Overview of the Position
The Business Analyst role at CEF will be a key member of the Operations Team supporting all other departments (Lending Credit Loan Administration and Finance Data and Strategy People & Culture and Executive) with system and operational workflows. The candidate in this role will be highly effective in aligning business processes with internal technology systems to achieve higher outcomes. Additionally the role will excel in identifying areas for improvement across the organizations departments and existing systems.
CEF offers a hybrid work environment with a blend of inoffice and remote work. Candidates must be based in Colorado and can expect to work in the office two to three days per week. As an established CDFI we offer the following:
- Health vision dental and life insurance paid parental leave as well as shortterm and longterm disability coverage. CEF also offers a monthly hybrid work stipend and a 403b retirement plan with employer match up to 5 of an employees contribution. Our paid time off policies include ten 10 paid holidays per year paid vacation and paid health and wellness time.
On a given day your work might include:
System Management and Support:
- Provide continuous technology support for all organizational systems ensuring their functionality performance and alignment with business needs.
- Administer configure and optimize CRM software to ensure its effective use across all teams. Provide support and training for internal users as needed.
- Implement system enhancements updates and integrations to improve efficiency for internal staff.
- Collect analyze and interpret data from various sources including financial reports market research and internal business processes.
- Leverage programming languages such as SQL or Python to extract manipulate and analyze data from various systems to inform decisionmaking and business strategies.
- Identify ways to enhance current workflows and propose creative solutions to leverage system capabilities for end users in conjunction with the Director of Business Operations.
Project and Key Stakeholder Management:
- Implement AGILE methods to manage multiple active projects/tasks communicate updates on progress and roadblocks effectively to the Director of Business Operations.
- Design and develop regular and adhoc reports using analytics tools to track key performance indicators (KPIs) and provide actionable insights to leadership.
- Work collaboratively within various departments to ensure ongoing support of business needs and organizational goals.
- Develop user manuals documentation and training materials for systems and processes to ensure consistent usage and understanding.
- Other duties as assigned.
Our ideal candidate will have:
- Bachelors degree in Business Administration Information Technology or a related field
- A minimum of two years prior experience in a Business Analyst or equivalent role focused on system support and analysis
- Experience with analytics tools (e.g. Power BI Tableau Excel) for reporting and data visualization
- A proven record of providing exceptional customer service and assistance with business systems
Knowledge Skills and Abilities
- Flexibility and agility to collaboratively work with a broad range of cultures personalities and work styles
- Selfmotivated and able to follow through in completing highquality detailed work with minimal supervision
- Strong knowledge of SQL or Python and experience working with databases and querying data
- Familiarity with CRM systems (e.g. Salesforce Zoho HubSpot Microsoft Dynamics) and their configuration and customization.
- Capacity to prioritize multiple responsibilities to meet internal and external deadlines
- Focus on continuous process improvement and efficiencies
- Professional demeanor combined with strong written and verbal communication skills
Workspace/Physical Requirements
- CEF is a hybrid workplace; this position will work onsite in the main CEF office two to three days per week
- Prolonged periods of sitting at a desk and working on a computer
- Internet services to ensure work responsibilities can be fully met on remote workdays (CEF provides basic equipment)
- Ability to work in a fastpaced environment and adjust to shifting priorities as needed to meet the needs of our staff and customers
At Colorado Enterprise Fund we believe in a skillsfirst approach to recruitment and employment. This means focusing on what you can do and how you can grow rather than traditional metrics alone. We are committed to adhering to antiexclusion practices removing barriers to access and enhancing opportunities for all individuals based on merit and potential.
Required Experience:
IC
Employment Type
Full Time
