Are you a strategic thinker with a passion for service excellence and operational leadership Were seeking a dynamic professional to lead regional operations for a growing industrial services division. This is your opportunity to step into a senior role where your impact will be felt across Southern Africadriving performance developing highimpact teams and unlocking new growth opportunities in a fastpaced solutionsdriven environment.
About the Company
Our client is a globally renowned leader in sustainable productivity solutions known for engineering excellence and innovation. With a firm commitment to empowering industries through cuttingedge products and superior service the company is dedicated to driving growth in a customercentric responsible and inclusive manner. This role plays a pivotal part in leading their Southern African operations within the Engineering Services division.
Role Overview
As the
Business Line Manager Engineering Services you will take full P&L responsibility for the service business in Southern Africa. Your core mission is to drive sustainable profitable and inclusive growth while building a futureready team and strengthening customer value through aftermarket development and digitalisation. This role calls for a strategic peoplefocused leader ready to scale business opportunities across a diverse region.
Key Responsibilities
- Develop and execute a full potential plan for ES based on installed base insights.
- Take ownership of the divisions P&L and ensure consistent profitable growth.
- Implement a diversified product customer and channel strategy.
- Strengthen aftermarket services by growing across five key service stages.
- Lead the rollout of the digital strategy including connectivity upgrades and platform adoption.
- Build a competent and engaged team through leadership training and succession planning.
- Foster strong dealer networks and technician development to support service excellence.
- Promote alignment with Group values and compliance through ethical leadership and transparency.
Requirements
Experience & Skills
- Minimum 5 years in service operations or business leadership ideally in mining or construction equipment.
- Strong strategic planning financial acumen and operational skills.
- Proven ability to lead teams grow customer base and drive innovation in services.
- Deep customer care ethos with highlevel communication and interpersonal skills.
- Resultsdriven mindset with strong organisational and analytical capabilities.
Education & Knowledge
- University degree in Engineering or equivalent experience.
- Fluency in English with solid computer literacy.
- Understanding of financial metrics relevant to service and business operations.
- Product knowledge in power technique/construction/mining equipment is a distinct advantage.
Personality Attributes
- Highly motivated entrepreneurial and targetdriven leader.
- Diplomatic commercially astute and an effective negotiator.
- Strong leadership presence with the ability to build trust and foster collaboration.
- Willingness to travel extensively within Southern Africa.
Whats in it for you
- Join a global powerhouse committed to sustainability innovation and peoplefirst culture.
- Be instrumental in shaping the service strategy and market footprint in Southern Africa.
- Competitive package:
Basic Salary
Car Allowance
Medical Aid & Pension - Opportunities for growth within a multinational organisation.
Required Experience:
Manager