Epic Instructional Design Analyst
Epic Instructional Design Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
In the Epic Instructional Design Analyst role candidates can expect to work collaboratively with stakeholders to develop and implement application training programs to support the electronic health record (EHR). This position uses learning theory and technical knowledge to create an educational experience for learners that successfully teaches them new information or improves their skill level in the EHR. Additionally this role includes Building testing and maintaining the training environments including creating and maintaining all training materials.
Location: Remote strong preference for candidates that reside in the UnityPoint Health geographical areas of Iowa Illinois or Wisconsin
Hours: MondayFriday standard business hours
UPH Additional Information
Commitment to our Team Were proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.
Culture At UnityPoint Health you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing whats right for the people we serve.
Benefits Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life stage youre in.
- Caring is what we do and it starts with our team members: expect paid time off parental leave 401K matching and an employee recognition program as we support you both personally and professionally.
- You can only give your best when you feel your best and we help you live well with dental and health insurance paid holidays short and longterm disability and more. We even offer pet insurance for your fourlegged family members to give you peace of mind.
- We strive to make things easier and more personal in health care to set us apart from the rest and you can experience that commitment through early access to earned wages with Daily Pay a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.
Diversity Equity and Inclusion Commitment At UnityPoint Health we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.
Development We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement Be an essential part of our core purposeto improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at
What are team member vaccine requirements
As part of keeping our communities safe and healthy all team members must be vaccinated for influenza and Tdap provide proof of immunity to MMR and varicella and be tested for tuberculosis. New hires must submit proof of vaccination or an approved exemption to begin work. If you have questions please contact a recruiter or ask at any time during the interview process. UPH strongly recommends that all team members receive the updated COVID19 vaccine and at this time UnityPoint Health Meriter requires Covid19 vaccination or an approved exemption.
Responsibilities
Issue Resolution
- Independently supports and resolves complex issues with assigned applications in adherence with service expectations and change management policies
- Takes ownership of escalated customer issues and works with multiple parties and/or vendor to help resolve issue
- Operational Support and Improvement
- Researches and communicates options to support decisionmaking discussions to determine strategy for implementation of tools and systems
- Advocates for and acts as an agent of progressive change within the organization and proactively identifies opportunities for improvement
- Researches solutions to improve service such as processes standards and/or products
- Participates in decisionmaking or technical solutionoriented discussions
- Creates and maintains technical documentation
- Communicates necessary information to the required teams
- Demonstrates adherence to Epic standards and guidelines
- Assists with meeting maintenance program requirements and maintains related certifications
- Demonstrates ability to complete application build for assigned application(s)
- Mentors staff with the completion of documented release processes
- Attends Epic educational offerings and shares learnings with others to improve knowledge and educate the organizations we serve
Compliance and Security
- Understands HIPAA standards regulatory and security requirements pertaining to database server and/or application management
- Follows appropriate security processes for supported applications
Project Management
- Leads and coordinates projects as assigned demonstrating strong organizational and time management skills
- Develops project plans and tracks progress escalating as necessary when project issues arise or deadlines are challenged
- Assists with communications regarding training and with the preparation and delivery of course materials and resources to meet customers training needs
Training and Education
- Develops maintains and delivers engaging presentations demonstrations trainthetrainer and end user classes and special training courses as needed utilizing various instructional design models adult training methods and modes of delivery
- Collaborates with customers and business partners to gather requirements and feedback to successfully design and deliver effective training materials based on the information gathered
- Establishes a relationship with key customers and provides them with direct support in their role (Key customers include Credentialed Trainers Regional Informaticists Physician Champions and Subject Matter Experts)
- Implements performance measurement frameworks in relation to end user training and credentialing of trainers.
- Builds and maintains training environments using Epic best practices in coordination with enhancements implementations and upgrades
- Follows established communication methods to disseminate changes
- Builds and writes specialized UPH workflow scenarios in the training environment for system optimization initiatives by collaborating with business partners to ensure optimal application functionality
Qualifications
- Epic Certification Achieves and Maintains Epic Certification as Assigned
- 2 years experience with Epic support and technical experience in either computer science information technology or medical terminology
- Knowledge of health care organization information systems processes
- Strong communication written and verbal
- Ability to conduct research into technology issues standards and products
Required Experience:
IC
Employment Type
Full-Time
