Automotive BDC Representative Call Center Agent
Automotive BDC Representative Call Center Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Make a minimum of 100 outbound calls per dayto sales and service prospects
- Respond to all internet leads inquiries and followups via phone text and email
- Confirm and reschedule appointments ensuring maximum show rates
- Maintain accurate notes and updates in the CRM (DriveCentric)
- Work closely with the sales team and managers to pass along qualified opportunities
- Follow dealership scripts and guidelines to ensure brand consistency
- Meet or exceed daily weekly and monthly performance goals
- Participate in daily team meetings and performance reviews
- Prior experience in a highvolume call center or BDC is preferred
- Strong communication skills and phone etiquette
- Ability to thrive in a fastpaced goaldriven environment
- Basic computer and CRM navigation skills
- Reliable attendance isnonnegotiable
- Available to work fulltime including some evenings and weekends
- Competitive hourly rate or salary
- Bonus & commission structure based on appointment shows and sales
- Paid training
- Health dental and vision benefits available
- Opportunity for growth within a highperforming dealership group
- Dealership hours are 9am7pm
Required Experience:
Unclear Seniority
Employment Type
Full-Time
