Vice President Head of Workers Compensation Claims
Vice President Head of Workers Compensation Claims
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Job Description
Title:
Vice President Head of Workers Compensation ClaimsCompany:
Everest Insurance CompanyJob Category:
ClaimsJob Description:
Everest is a leading global reinsurance and insurance organization with extensive product and distribution capabilities a strong balance sheet and an innovative culture. Throughout our history Everest has maintained its discipline and focus on creating long term value through underwriting excellence and strong risk and capital management.
At Everest we believe that our future is determined by the actions we take today. Actions that go
beyond business strategy and encompass the values important to our employees and the communities in which we operate. Everests value commitments include providing an inclusive work environment that offers employees the opportunity to further their development supporting our communities through the donation of time and financial resources maintaining our integrity across all aspects of the group and being an industry innovator to solve global complex risks.
About the Role:
The Head of Workers Compensation Claims will lead a team of claims professionals overseeing and managing Third Party Administrators (TPAs) adjusting claims on behalf of Everest Insurance. This position will report directly to the Chief Claims Officer of Everest Insurance.
Responsibilities:
Duties and responsibilities include but are not limited to:
Accountable for developing the overall strategic and functional direction for the management of Workers Compensation claims
Accountable for preparing and monitoring departmental budget
Establish goals objectives and metrics related to individual performance and operational health ensuring that goals objectives and metrics are aligned with Everest business strategies
Identify forecast and present discernible claim trends jurisdictional or legal developments
Development and of claims resolution strategies. Collaboratively working with team members and guiding large loss process providing strategic and substantive input and ensuring that internal quality control standards are met
Implement processes to monitor and track status of key cases and associated expenses and develop protocols for the timely reporting and elevation of same within the team
Advise and present significant cases to the Chief Claims Officer for North America Insurance as well as the Group Chief Claims Officer and other executive management
Accountable for developing conducting and/or facilitating training of Claims staff ensuring the highest quality standards for content and presentation are met
Leading the development maintenance sharing and of Claims Handling Best Practices for Third Party Administrators (TPAs) as well as for the Everest Claims team responsible for the oversight and management of TPAs.
Regular communication with TPA partners to identify trends reinforce Best Practices and drive continuous improvement
Partner with vendor management to build and oversee relationships with third parties essential to the Workers Compensation claim process including TPAs outside counsel experts and other consultants
Extensive communication with insureds brokers reinsurers underwriters actuaries and finance professionals
Supporting underwriting inquiries and information requests regarding loss trends data analysis risk assessments and other needs
Attending client meetings and industry functions to support retention and development of client and broker relationships
Supporting Ceded Reinsurance Claims in audits and inquiries
Qualifications:
Deep knowledge and experience in the Insurance industry with specialization in Workers Compensation claims
Minimum of 15 years of claims handling and/or claims management experience with demonstrated progressive responsibility across multiple jurisdictions experience leading organization change preferred
Middle Market through National and Multinational Account experience preferred
Fouryear degree required; Advanced degrees and/or recognized insurance industry designations preferred
Knowledge Skills & Competencies:
Strong organizational skills with ability to effectively time manage and multitask
Highly effective verbal and written communication skills
Highly developed interpersonal skills
Extensive experience training on technical issues
Excellent presentation and public speaking skills
Facility with Microsoft Excel and PowerPoint
Ability to evaluate coverage issues involving a wide variety of loss scenarios
Ability to develop and execute on costeffective claims resolution strategies
Ability to identify and use relevant data and metrics to best manage claims and the operation
Ability to collaborate effectively with other members of the NA Insurance and Claims leadership teams
Collaborative mindset and willingness to work with people outside immediate reporting hierarchy to improve processes and generate optimal departmental efficiency
Everest is committed to recruiting and retaining the most talented individuals in the industry. We offer a dynamic work environment and a competitive compensation and benefit package which includes a 401k plan retirement/savings option tuition reimbursement medical dental vision life and group legal plans.
Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion or creed sex (including pregnancy) sexual orientation gender identity or expression national origin or ancestry citizenship genetics physical or mental disability age marital status civil union status family or parental status veteran status or any other characteristic protected by law.
All considered applicants must be eligible to work in the U.S. with unexpired acceptable employment eligibility verification documentation.
What if I dont meet every requirement At Everest we are dedicated to building an inclusive and authentic workplace. So if you are excited about this role but your past experience doesnt align perfectly with every element in the job description we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.
Our Culture
At Everest our purpose is to provide the world with protection. We help clients and businesses thrive fuel global economies and create sustainable value for our colleagues shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Clickhereto learn more about our culture.
Our Valuesare the guiding principles that inform our decisions actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. . Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.
Our Colleague Behaviorsdefine how we operate and interact with each other no matter our location level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.
All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues and the global communities we serve.
For CA and NY: The base salary range for this position is $300000 $350000 annually. The offered rate of compensation will be based on individual education experience qualifications and work location.
Type:
RegularTime Type:
Full timePrimary Location:
Orange CAAdditional Locations:
New York NY Warren NJEverest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion or creed sex (including pregnancy) sexual orientation gender identity or expression national origin or ancestry citizenship genetics physical or mental disability age marital status civil union status family or parental status veteran status or any other characteristic protected by law. As part of this commitment Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact Everest Benefits at
Required Experience:
Chief
Employment Type
Full-Time
