With a strong commitment to customer satisfaction and exceptional quality work we have earned a solid reputation in the industry. We are now seeking a dynamic and experienced General Manager to lead our team and drive the continued success of our shop.
As the General Manager of our automotive shop you will be responsible for overseeing all aspects of our operations ensuring smooth workflow and delivering outstanding customer service. You will play a vital role in leading our team achieving business goals and maintaining our commitment to excellence.
Responsibilities:
1. Provide strong leadership guidance and support to our team fostering a positive work environment and promoting teamwork.
2. Develop and implement effective business strategies to drive sales increase profitability and expand our customer base.
3. Oversee daytoday operations including workflow management resource allocation and inventory control.
4. Ensure exceptional customer service by maintaining highquality standards resolving customer issues and handling complaints in a timely and professional manner.
5. Recruit train and supervise staff members conduct performance evaluations and promote professional development.
6. Monitor financial performance create budgets control costs and analyze financial reports to identify areas for improvement and implement corrective measures.
7. Develop and execute marketing strategies to promote our shops services collaborating with the marketing team as needed.
8. Implement and maintain quality control measures ensuring adherence to industry regulations and safety standards.
9. Establish and maintain relationships with suppliers negotiate contracts and ensure timely delivery of parts and materials.
10. Ensure compliance with health and safety regulations implement safety protocols and maintain a safe working environment.
Qualifications:
1. Proven experience as a General Manager or in a similar leadership role within the automotive industry.
2. Indepth knowledge of automotive repair and maintenance processes industry trends and best practices.
3. Strong business acumen with a track record of achieving sales targets and driving business growth.
4. Excellent leadership and communication skills with the ability to motivate and inspire a team.
5. Exceptional customer service skills with a strong focus on customer satisfaction.
6. Solid understanding of financial management and budgeting principles.
7. Strong problemsolving and decisionmaking abilities.
8. Proficient in using automotive shop management software and other relevant tools.
9. Knowledge of health and safety regulations and the ability to ensure compliance.
10. Valid drivers license and clean driving record.
Automotive Shop General Manager No Weekends
