General Manager
General Manager
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Job Description
We are seeking a professional and customer-focused General Manager to oversee our hotel operations at our Doubletree Hotel Hilton Airport Hotel & Convention Center. This hotel has 334 Guestrooms and features over 180000 feet of Meeting and Convention Space. Our ideal General Manager candidate must possess extensive knowledge of hotel operations a positive attitude the proven skills to oversee all operations activities and departments in the hotel in order to maximize revenue deliver a positive guest experience and create a team atmosphere that promotes learning and excellence.
Apply only if you meet the requirements of the position described below.
Salary is based on experience and qualifications.
Job Description
We are seeking a professional and customer-focused General Manager to oversee our hotel operations at our Doubletree Hotel Hilton Airport Hotel & Convention Center. Our ideal General Manager candidate must possess extensive knowledge of hotel operations a positive attitude the proven skills to oversee all operations activities and departments in the hotel in order to maximize revenue deliver a positive guest experience and create a team atmosphere that promotes learning and excellence. Hotel will undergo a Full Renovation in early 2026..
Job Requirements
- The General Manager will provide exceptional customer service to all hotel guests making their stay memorable while achieving company and Brand goals.
- Ensures that all standard operating procedures federal state and local regulations with regard to associates security cash handling guest relations and safety are followed.
- Maintains and improves property standards and service to ensure guest satisfaction.
- The General Manager will develop annual budget marketing plan and capital expenditure plans.
- Achieve budgeted revenue and profit goals balancing cost with guest satisfaction.
- Prepare and submit on a timely basis operational reports on performance metrics on financials brand compliance and associate performance.
- Ensure property hiring and all employee practices comply with company and legal requirements.
- Hires trains and directs associates and managers as necessary keeping them well versed in all policies and procedures.
- Accompany Sales team on sales calls and lead the sales effort.
- The General Manager will become involved in community events and meetings.
- Remain highly visible and be readily available for guests at all times.
- Thoroughly understand and implement the Brand service culture.
- Support team members to ensure the teams entire workload is completed daily.
- Perform other duties as required.
- Ability to gain knowledge of hotel systems and programs as well as math skills.
- Ability to train other employees and assess/evaluate their performance in a fair and consistent manner.
- Ability to supervise train and motivate hourly associates within your department.
- Ability to study analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches.
- Ability to make decisions with only general policies and procedures available for guidance.
- Thorough knowledge of federal state and local laws governing equal employment opportunity and civil rights occupational safety and health wage and hour issues and labor relations including but not limited to the following statutes and their state and local analogues (where applicable): Title VII ADEA Equal Pay Act Pregnancy Discrimination Act FLSA ADA OSHA FMLA and NLRA.
- Prior Full Service Renovation Experience
QUALIFICATION STANDARDS:
Education
Bachelors Degree required preferably in Hospitality Management or related field or equivalent education/experience required.
Experience
- Seven years of hotel General Manager experience preferred.
- Hilton Experience preferred or fully branded hotel experience.
- Prior Experience in a similar size Branded Hotel Property with over 300 guestrooms and 125000 feet of Meeting and Convention Space.
- Prior Sales Experience is a plus.
- Proven Record of Producing a Strong Balanced Scorecard.
Required Experience:
Director
Employment Type
Full-Time
