You Lead the Way. Weve Got Your Back.
With the right backing people and businesses have the power to progress in incredible ways. When you join Team Amex you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers communities and each other. Here youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits programs and flexibility that support you personally and professionally.
At American Express youll be recognized for your contributions leadership and impactevery colleague has the opportunity to share in the companys success. Together well win as a team striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity and in an environment where everyone is seen heard and feels like they belong.
Join Team Amex and lets lead the way together.
As a part of the Colleague Experience Group we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to cocreate simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people providing a culture of learning and collaboration and helping them with what they need to succeed and thrive.
We have their backs as they grow their skills conquer new challenges or even take time to spend with their family or community. And when theyre ready to take on a new career path were right there with them giving them the guidance and momentum into the best future they envision.
The Regional Medical Director EMEA will be on the Global Health Services team as part of Global Wellbeing and Benefits in Colleague Total Rewards and Wellbeing (CTRW). As a key member of Health Services team this person will be responsible for health initiatives across the region and the strategic design and of awardwining best in class programs creating a roadmap of health for colleagues and their families at American Express by working with internal and external partners.
How you will make an impact in this role
The ideal candidate will provide strategic leadership on the companys health and wellbeing initiatives across EMEA including but not limited to:
- Lead and manage onsite wellness centers and vendors
- Identify population health trends and priorities
- Provide clinical insight on the design of our colleague health and wellbeing programs
- Design and manage health initiatives by ensuring standards of patient care through quality assurance monitoring
- Develop key metrics & dashboards to manage impact of health initiatives
- Work directly across the region to design implement execute and evaluate programs in support of our strategy by fostering a culture of continuous improvement of health such as through annual physicals screening programs seasonal flu clinics and collaboration with 3rd party providers to provide services
- Provide medical subject matter expertise to inform health plan design and population health and collaborate with regional teams to optimize the effectiveness of our health plans
- Deliver services that provide access for colleagues to support prevention and compliance in their overall health care needs such as administration of business travel consultation and vaccinations Allergy shots and phlebotomy services
- Collaborate on regional mental health strategy
- Work together with Workplace Safety and market leaders to identify and mitigate occupational health and safety risks while meeting local regulations as well as help manage First Aid and AED programs workplace injuries and disability adjustments
- Provide support and guidance to key stakeholders in the instance of medical emergencies
- Work directly with enterprise Business Continuity Planning (BCP) Crisis Response Teams (CRT) and Crisis Management Teams (CMT) across the region to provide strategic leadership and guidance to managing communicable diseases and various other scenarios
- Work with local Country Executive Teams (CET) to support health and wellbeing initiatives
- Represent the Company / provide input for discussions with Works Councils on healthrelated matters
- Plan and operates all aspects of the Wellness Centers needs and manage budget
- Participate in strategic planning and decisionmaking at the executive level working closely with other senior leaders
- Stay current with the latest trends and innovations in healthcare and foster a culture of ongoing learning and development
Minimum Qualifications
- A Medical Degree with post graduate training and Board Certification in Occupational Medicine and/or in General Medicine or in other relevant specialties
- An advanced degree in business or public health Preferred
- Must meet requirements for medical licensure in the United Kingdom; ability for additional licensure across the EU is a positive
- Significant years of clinical experience in a healthcare setting including a number of years in a leadership role
- Broad healthcare experience having worked across multiple country landscapes in a complex environment focused on improving the health of employees
- Experience with managing 3rd party Occupational Health Providers and other wellness vendors with proven track record of successfully managing and driving clinical excellence
- Demonstrated experience in strategy development and delivery of outcomes
- Demonstrated ability to lead and direct an organization through various health challenges (e.g. epidemics communicable diseases)
- Demonstrated success in articulating evaluating and reporting goals and achievements areas of improvement and measuring returns on investments
- Excellent interpersonal skills with the ability to develop strong relationships and work effectively with individuals at all levels within the organization
- Excellent communicator with written verbal and presentation skills that can be tailored to multiple audiences
- Adept at navigating nonclinical company and clinical regulatory requirements
- Manage department budgets and administrative roles
- Ability to travel nationally and internationally
We back our colleagues and their loved ones with benefits and programs that support their holistic wellbeing. That means we prioritize their physical financial and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financialwellbeing and retirement
- Comprehensive medical dental vision life insurance and disability benefits (depending on location)
- Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global onsite wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.
Required Experience:
Director