Senior Manager Client Development
Senior Manager Client Development
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$ 145300 - 192200
1 Vacancy
Job Description
Overview
Mayer Brown is an international law firm positioned to represent the worlds major corporations funds and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.
We are a collegial collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity support and development they need to grow thrive and realize their greatest potential all while supporting the Firms client service principles of excellence strategic partnership commercial instinct integrated strengths innovation and collaboration across our international firm.
If you enjoy working with team members whose defining characteristics are exceptional client service initiative professionalism responsiveness and adaptability you may be the person we are seeking to join our Business Development and Marketing department in our New York Chicago or Charlotte office as a Senior Manager: Client Development.
Mayer Browns Global Client Team Program is a strategic priority of the firm. The Senior Manager: Client Development will be primarily responsible for leading the business development and marketing efforts for a number of global client team accounts as well as supporting the strategic direction and infrastructure support for Mayer Browns Global Client Team program. Our Client Teams program operates across practices and offices and works to ensure a consistent clientfocused approach at the global and regional level. This role may also support relevant global industry groups and support other initiatives that align with the Firms strategic plan and will require working closely and collaboratively with the rest of the Global Business Development and Marketing team.
Responsibilities
Essential Functions:
- Business Plans & Infrastructure
- In collaboration with Leadership supports clientfocused business development activities of the firm and assists with the implementation of a strategic plan and the firms approach to key client penetration and expansion programs including goal setting metrics support offerings globalization and financial and performance reporting
- Develops clientfacing relationships with peerlevel administrative commercial contacts at key clients to provide another trusted touch point in order to deepen and broaden the Mayer Brownclient relationship
- Develops and supports implementation of key initiatives including business plans client satisfaction reviews lawyer training and other initiatives to enhance business development efforts for assigned client teams
- Collaborates with Business Development & Marketing department leadership and client team leaders to develop annual budgets to support initiatives outlined in business plan(s) or as outlined by leadership including specifying key strategic and tactical objectives and means to achieve annual goals
- Manages daytoday responsibilities to ensure that assignments and projects are properly managed and in alignment with the firms overall strategic efforts and that service to clients is exceptional
- Manages continuous communications and interaction with client team(s) including responsibility for periodic meetings reports analysis and progress monitoring intranet sites etc.
- Provides tactical and strategic input and support on the onboarding and integration of lateral lawyers
- Business Development & Profile Raising
- Develops and support the implementation of key BD initiatives including client targeting and campaigns client satisfaction client seminars and networking events as well as other initiatives to enhance business development efforts
- Engages in research and analysis and competitive intelligencegathering
- Supports the collection and maintenance of CRMbased contact and other data for marketing planning and for mailing lists
- Supports the coordination of business development training for lawyers
- Pitches Proposals & Marketing Materials
- Provides strategy and manages responses to RFPs and pitch presentation and other opportunities via the development of written proposal and presentation materials for assigned client team(s) and liaises with other industry and product groups departments practices and/or country initiatives as needed
- Local Office Support
- When relevant provide support for seminars sponsorships and other events and initiatives pursued by the firm in your local office
- When relevant support the onboarding and integration of lateral lawyers
- Other
- Supervises and mentors of junior team members that provide strategic and tactical marketing support to key client initiatives
- Performs other duties as assigned or required to meet Firm goals and objectives
Qualifications
Education/Training/Certifications:
- Bachelors degree in a related field. An equivalent combination of education and/or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the job
- A secondary degree (e.g. a Masters degree a Ph.D. an M.B.A. or a J.D. is preferred
Professional Experience:
- A minimum of 8 years of demonstrated success in a marketing and/or business developmentrelated position either in the professional services arena (e.g. law accounting or consulting) or in a comparable position(s) in the corporate trade association or academic sectors
Technical Skills:
- Proficiency in Microsoft Office suite of products
- Proficiency with scheduling and participating on video conferences in a professional setting
Performance Traits:
- Strong written and verbal communication skills able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors
- Ability to work in a diverse team environment and effectively support the demanding needs of the Firm
- Ability to work under pressure meet deadlines with shifting priorities
- Must be a selfstarter with a high level of initiative
- Strong customer service skills able to anticipate needs and exercise independent judgment
- Strong attention to detail organizational skills and the ability to handle multiple projects
- Maintains confidentiality and exercises discretion
- Exercises solid strategic thinking and problemsolving skills
- Demonstrated good judgment a teamfirst orientation and stamina
- Strong written and oral communication skills
- Organized diligent and follows through with commitments
- Strong presence; capable of engaging credibly and effectively with partners internationally
- Able to effectively manage numerous competing priorities
- Comfortable in a fastpaced environment
- Assertive selfmotivated and able to operate with limited daytoday direction
Management Accountabilities:
- Assists with managing the processes for indirect reports and junior members of the team in regards to performance appraisals annual compensation goal setting and performance counselling
- Demonstrated leadership and supervisory experience for junior members of the team
- Operational budget analysis and recommendations
- Conducts analysis of staffing levels and participation in the recruitment process
- Able to determine and implement change processes to improve workflow efficiencies
- Process and serviceoriented with strong leadership and project management skills
- Able to set priorities and delegate in an efficient manner
- Analysis of staffing levels and requests for assistance
Physical Requirements:
- May require travel to other offices as needed
The typical pay scale for this position in New York is between $166200 and $219800 in Charlotte between $14100 and $187700 and in Chicago between $145300 and $192200 although the actual wage or salary could be lower or higher if the candidates education experience skills and internal pay alignment are different from those specified.
The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.
The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the atwill nature of employment.
We offer competitive compensation and comprehensive benefits including medical/dental/vision/life/and AD&D insurance 401(k) savings plan backup childcare and eldercare generous paid time off (PTO) as well as opportunities for professional development and growth.
Thank you for your interest in Mayer Brown. We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request a reasonable accommodation related to the application process and/or job interview please email. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
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Required Experience:
Senior Manager
Employment Type
Full-Time
