Technical Support Engineer with Portugese
Technical Support Engineer with Portugese
Posted on :
19-04-2025
Employer Active
1 Vacancy
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Job Description
Job Description
Are you a PORTUGESE speaker passionate about technology and eager to interact with new cultures
Do you enjoy solving complex tasks and working along with multiple colleagues Do you bask in coordinating efforts to improve business processes and systems
If the answer is yes and you have strong communication skills this job is the next best thing for you!
Day to day responsibilities
Providing support to clients (via email and phone) regarding technical issues:
password reset Internet connectivity issues emailing options etc.;
Logging remotely to clients computer and help them solve software issues;
Documenting issues that you deal with on a daily basis into the ticketing system;
Troubleshooting hardware software and network related issues;
Escalating problems to the next level of support when necessary;
Help the client with all the necessary information.
PORTUGESE advanced level and ENGLISH advanced level
Motivation for learning new information;
Ready to acquire new skills (communication skills technical skills etc.;
A team player that shows Adaptability Flexibility and perseverance in managing a good
working relationship with clients and colleagues;
Willingness to help people in having continuity in their computerbased activity;
Previous successful customer service experience is considered an advantage;
Strong written and oral communication skills;
Able to communicate problems/issues to customers in a nontechnical manner.
The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.
Whats next:
Its best to apply today because job postings can be taken down and we wouldnt want you to miss this opportunity. In case you need further information just send us a message at and well be happy to assist!
The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.
Diversity & Inclusion
Here at the Stefanini Group we value plurality and equity regardless of race sexual orientation disability age ancestry religion gender and nationality. We understand and encourage the importance of being you!
About us
We are a Brazilian company with over 35 years of experience in delivering IT services worldwide ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries through our 70 offices located throughout the world. We have managed to become the preferred partner of many smalltomidsize local and regional companies as well. Most of our clients come from industries such as financial services manufacturing telecommunications chemical services technology public sector and utilities.
Stefanini has career opportunities locally and around the world for professionals interested in a vibrant passionate teamoriented workplace. If you are a customercentric person with a get it done attitude come over for coffee and a talk on your future career with us! Learn more about us on and join us on LinkedIn Facebookand Instagramwhere we regularly post insights from our colleagues.
#LIHybrid
We want to inform you that there are currently scams targeting job seekers by falsely using our companys name Stefanini. We sincerely apologize for any confusion or inconvenience this may have caused.
Please remember that legitimate job offers from Stefanini will always come through official channels including direct communication with our trained recruiters. If you receive any unsolicited messages requesting payment or personal information please disregard them.
If you suspect youve been targeted please contact us immediately at for verification.
Key Points to Remember:
Legitimate job offers only follow interviews conducted with our hiring managers or clients.
We will never ask for payment at any stage of the recruitment process.
Stay vigilant and feel free to reach out for verification. Your safety and security are our top priorities. Thank you for your understanding and cooperation.
Employment Type
Contract
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