The Department of Corrections is seeking a highly motivated and qualified individual for the role of Office Assistant 3for the Washington Corrections Center located in Shelton WA. This is a fulltime position MondayFriday with a day shift schedule.
The Office Assistant 3 coordinates the daily flow of patient health information/records for onsite medical services and medical record transfer and release process. Provides support services throughout the Health Services Unit.
A completed application packet will include:
A detailed resume
A cover letter
Three professional references
Application assessment will be ongoing and the hiring authority reserves the right to offer the position at any time during the recruitment process. It is to the applicants advantage to apply as early as possible.
Duties
Kite Grievance and external stakeholder (OCO DRW Etc. Tracking:
Ensure Kites Grievance and external stakeholder communications are accurately logged responded to timely and filed if appropriate for HS staff.
Reviews kites and grievances for completeness accuracy signatures.
Follows up with health services staff when document is incomplete. Provides on the spot instruction to bring document into compliance.
Ensures documents are formatted correctly. Use of OMNI system to research and maintain accurate health record integrity.
Staff Support:
Prepping and faxing offsite consults.
Requesting provider notes from offsite providers.
Monitoring the PSR fax email and distributing the faxes that come in.
Documenting receipt of offsite paperwork.
Answers requests from authorized personnel for information recorded in patients records in accordance with prescribed policies.
Prepares health records for provider/practitioners appointments and reviews as needed.
Assist Medical Records:
Daily filing of all appropriate documentation into the patient health record.
Ensures documentation from community facilities are reviewed and signed by referring provider before filing.
Ensures health record information is accurate confidential complete and legible.
Researches health record to ensure only information requested is transmitted.
Workflow Management / Quality Improvement / Place Safety Muster:
Organizes daily workflow
Participates in Health Services Quality Improvement activities as appropriate.
Participates in Health Services Place Safety Muster as appropriate.
Qualifications
Required Qualifications:
High school diploma or equivalent AND one year verified clerical/office experience.
Ability to create opportunities out of problems; think critically and resolve conflict in a professional and rational manner.
Experience working in an office or customer service position in a healthcare/services environment; knowledge of and/or ability to learn and understand medical terminology.
Requires bending reaching raising arms over head pulling health records from shelves at all levels lifting crates of health records and pushing carts.
Demonstrated organization and time management skills.
Demonstrate proficiency in basic computer and office skills.
Ability to stand and work on your feet for up to 8 hours per day.
Ability to interpret intent of policies procedures written and verbal communication.
Requires working in an open cubicle environment.
Requires work in a correctional facility resulting in close proximity to offenders.
Participates in Health Services Continuous Quality Improvement Program activities as appropriate.
Supports adherence to DOC Policy & the Offender Health Care Plan; Demonstration of core competencies.
Participates in Health Services Place Safety Muster as appropriate.
Desired Qualifications:
Experience as a clinical scheduler.
Supplemental Information
Mission: The mission of DOC is to improve public safety by positively changing lives.
Our Vision: Working together for safer communities.
Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.
Our Core Values:
Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.
Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment which encourages safety. We respect value and listen to the thoughts feelings and perspectives of our stakeholders and consider the impact on those we serve as well as each other.
Peoples safety: Corrections believes in creating an environment that values physical mental and emotional security and wellbeing. We honor those who advance safety for all.
Positivity in words and actions: At Corrections we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
Supporting peoples success: Corrections is committed to our community understanding individuals instilling hope embracing change and providing opportunities.
IMPORTANT NOTES:
Please include a minimum of three 3 professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance technical skills and job competencies. If you do not have any or sufficient professional references please include nonrelated professionals such as educators or other professional associates.
**Please note: Phone number AND email address are required for all professional references.
A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.
Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
We are committed to maintaining a drug and alcoholfree work environment and our employees are expected to comply with all state and federal laws. A preemployment drug test may be administered as part of the selection process and applicants who test positive for any controlled substances will be disqualified from consideration.
Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of selfdefense and/or deescalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
Animal care projects are a common component of most Washington State prisons including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date ofhire. When positive tests result further information testing and treatment will also be required. Employment is not contingent upon test results.
This position may be represented by a bargaining unit.
Requires respirator medical evaluation questionnaire fit testing training and use of respiratory protection as required by the WA Industrial Safety & Act standards. Refer to WAC 296842 to learn more.
Must be able to work in spaces climb stairs walk long distances and frequently lift up to 30 pounds. Under rare circumstances this position may be required to lift or carry up to 50 pounds and push up to 100 pounds.
Candidates who are offered a job with the Department of Corrections must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
The DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
Must be able to work in spaces climb stairs walk long distances and frequently lift up to 30 pounds. Under rare circumstances this position may be required to lift or carry up to 50 pounds and push up to 100 pounds.
We are committed to hiring individuals who possess core diversity competencies:
Foster a positive attitude and openness toward the ever changing social and cultural makeup of the workplace.
Work effectively with people of different perspectives abilities disabilities races religions ages lifestyle preferences and social ethnic and cultural backgrounds.
Respectfully acknowledge peoples differences and recognize these differences as important and valuable.
Promote inclusiveness.
Be culturally sensitive and appropriate.
Respect and value diverse backgrounds and traditions.
What We Offer:
As an employee of the Department of Corrections your worklife integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical dental and vision these perks also may include:
Salary is based on experience and is determined at the time a final offer of employment is made. The salary range listed in the job posting includes Steps AM. Step M is a longevity step and is typically gained six years after being assigned to Step L in your permanent salary range.
Up to 25 paid vacations days a year
8 hours of paid sick leave per month
12 paid holidays a year
Generous retirement plan
Flex Spending Accounts
Dependent Care Assistance
Deferred Compensation and so much more!
DOC is an equal opportunity employer and does not discriminate on the basis of race creed color national origin sex marital status sexual orientation gender identity gender expression age honorably discharged veteran veteran status genetic information or the presence of any sensory mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.
For questions about this recruitment or to request reasonable accommodation in the application process please email or call at 509.710.4890. For TTY service please call the Washington Relay Service at 711 or 1.800.833.6388.
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