Stefanini is looking for IT Support Specialist in Rancho Cucamonga CA
For quick Apply please reach out to Somnath Ghosh call: / Email:
Work Hours: MF 40 hours)
Work Location: Rancho Cucamonga CA
Shift: 1st Shift
The Level 2 IT Technician provides technical support troubleshooting and maintenance for IT systems. This role requires proficiency in IT operating systems strong communication skills and the ability to diagnose and resolve issues effectively. The technician is detailoriented adaptable and customerfocused ensuring smooth operations and optimal performance of technology infrastructure.
Details:
High school diploma or GED from an accredited institution.
Knowledge and experience in troubleshooting and supporting hardware software and networkrelated issues.
Familiarity with system installation configuration and maintenance of computer systems software applications and peripherals.
Proficiency in diagnosing and resolving issues related to desktops laptops printers mobile devices and other IT equipment.
Experience in performing system upgrades patches and updates.
Basic knowledge of IT security best practices and the ability to assist in the administration and maintenance of security systems.
Ability to provide user support in accessing and utilizing various software applications and tools.
accurately.
Knowledgeable about IT inventory management and maintaining organized hardware and software inventory.
Preferred Qualifications:
Relevant certifications such as CompTIA A Network or Microsoft Certified Professional (MCP).
Previous experience in a technical support role or similar IT position.
Strong knowledge of computer hardware software and network troubleshooting.
Basic understanding of networking concepts and protocols.
Excellent communication and customer service skills.
Ability to prioritize and manage multiple tasks effectively.
Skills & Competencies: Tools and network topologies.
Possesses strong interpersonal skills to effectively interact and communicate with individuals at various levels within the organization.
Demonstrates excellent verbal and written communication skills with the ability to convey technical information clearly and concisely.
Exhibits strong analytical and problemsolving skills to diagnose and resolve ITrelated issues efficiently.
Detailoriented with a focus on accuracy and precision in work tasks.
Emerging technologies and industry trends.
Works well both independently and collaboratively in a team environment.
Displays a customerfocused mindset and is committed to delivering highquality IT support and solutions.
Work Environment:
This position works primarily at a desk. It may require occasional travel within Howmet Aerospaces global manufacturing facilities. This role will be required to work offhours as needed.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: sitting for extended periods of time; standing; walking; bending; kneeling; reaching; handling objects.
Listed salary ranges may vary based on experience qualifications and local market. Also some positions may include bonuses or other incentives.
Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those facetoface conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.
About Stefanini Group
The Stefanini Group is a global provider of offshore onshore and near shore outsourcing IT digital consulting systems integration application and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas Europe Africa and Asia and more than four hundred clients across a broad spectrum of markets including financial services manufacturing telecommunications chemical services technology public sector and utilities. Stefanini is a CMM level 5 IT consulting company with a global presence. We are CMM Level 5 company.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.