Manager Risk - Controls Testing
Manager Risk - Controls Testing
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Job Description
About Capital One Canada.
For over 20 years weve been on a mission to change banking for good and build relationships by making credit accessible simple intuitive and rewarding. We want to help Canadians succeed with credit because we believe in people in our customers in our associates and in talent like you!
A day in the life of a Capital One of a Risk Manager
The Capital One Canada Risk Office is responsible for managing and executing risk management activities
such as: risk assessment programs risk event governance controls governance and controls testing. The Risk
Office Testing Team conducts testing of control activities to assess whether controls are designed and
operating effectively.
The Testing Team Manager will be responsible for leading a team of Control Testers in the of
control testing activities and for the design and ongoing improvement of testing methodologies in alignment
with Capital Ones Control Standard and other applicable policies. The Manager will also contribute to
strengthening the overall control environment by identifying opportunities to improve controls and risk office
processes while balancing business value and overall risk appetite.
Heres What Youll Need To Be Successful:
- Inspire and empower a team of associates leading a culture of collaboration continuous growth and excellence in controls testing
- Provide thought leadership and guidance to team members in the design strategy and of controls testing
- Ownership of first line controls testing activities and testing calendar
- Evolve the mandate practices and talent within the testing team to ensure resilience of the testing program
- Develop and enhance local testing processes by leveraging industry leading practices and regulatory expectations to drive improvements in Canadas testing programs and processes
- Collaborate with control owners to prepare for and facilitate testing activities and provide guidance and recommendations following testing completion
- Collaborate with second line testing groups to align on the interpretation of Enterprise Risk
- Standards and discuss trends in testing
- Collaborate with and lead discussions with business management on test results including issues and recommendations identified to ensure results are wellgrounded
- Conduct management review of tester workpapers and results
- Manage test schedules to ensure all test results are completed within established timeframes and documented within systems of record
- Establish and maintain strong relationships with Compliance Advisory Legal and the business
- Lead and drive the implementation of testing innovation/RegTech capabilities for Canada
- Participate in lead and/or execute other risk management initiatives for the team as assigned
- Prepare accurate and highquality reports and briefing materials appropriate to a senior management audience
- Remain current on risk management trends best practices and guidelines issued by applicable regulatory bodies and the industry
Your Responsibilities:
- A solid understanding of risk management and governance principles and familiarity with the processes and controls that govern these activities (i.e. three lines of defense model and risk framework principles)
- At least 5 years of people leadership experience including experience leading a controls testing team
- At least 5 years of experience in a second line testing function or an audit/examiner role
- Experience testing a variety of controls including manual controls scriptbased controls and technology/automated controls
- Experience in a QA/Testing function in a technology team
- Demonstrated business maturity with the ability to effectively communicate with and influence stakeholders within all levels of the organization establish and maintain positive relationships
- Exceptional communication and influence to drive action and understanding of controlsrelated issues and opportunities across all levels of the organization
- The ability to distill complex information into a clear and concise narrative
- Superior writing and editing skills with the ability to construct wellfounded clear and concise analyses and recommendations
- The ability to organize prioritize and manage multiple projects and deliverables
- Solid analytical and investigative skills
Basic Qualifications:
- Bachelors degree
- At least 5 years of experience working in risk management audit and/or compliance; 3 of which should be in a testing or quality assurance capacity
- Experience in preparing and writing business documents (i.e. presentations for leadership meetings or forums briefing memos and reports)
- Familiarity with applicable Canadian regulators (OSFI OPC FCAC) and regulations that apply to a credit card business
- Experience in process or project management
Preferred Qualifications
(Dont have them all Dont worry. Well help you develop the right skills for the job):
- Relevant certification or accreditation in Compliance Risk Management Legal or other related fields
- Strong leadership skills and capabilities
- Familiarity of a credit card business practices and operations
- Strong communication skills with the ability to influence and collaborate effectively withstakeholders and crossfunctional team
Working at Capital One.
Enjoy a hybrid work environment with 3 days in the office. Build a comfortable workspace with our onetime Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.
Live wellphysically financially and emotionally. Receive support for you and those who are most important to you with full coverage for spouses domestic partners and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per yearand much moreyoull discover that Capital One is committed to helping you live your best life.
Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting ator via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital Ones recruiting process please send an email to
Capital One does not provide endorse nor guarantee and is not liable for thirdparty products services educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Required Experience:
Manager
Employment Type
Full-Time
