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Public Safety Officer

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1 Vacancy
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Job Location drjobs

Winston Salem, NC - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description

Position Highlights:

  • Location: Winston Salem North Carolina
  • Full Time

What We Offer:

  • Day 1 Health Coverage:Choose from either copay or HSAeligible health insurance options with coverage starting on your first day of work.
  • Generous PTO:Accrual starts at up to 25 days/year to be used for vacations sickness holidays and personal matters.
  • Parental Benefits:Six weeks paid birthingmother maternity leave & four weeks paid parental leave for nonbirthing parents.
  • Retirement:Up to 7 employerpaid retirement contributions
  • Education Reimbursement:We invest in your professional growth offering up to $2500 per year towards a bachelors degree and up to $5000 per year towards a graduate degree.

Job Summary:

As a Public Safety Officer at Advocate Health Wake Forest Baptist you play a crucial role in creating a safe secure and caring atmosphere for patients visitors and staff. Your primary focus is on ensuring the physical safety of individuals while upholding the principles of compassionate patient care and proactive deescalation. You will work closely with healthcare professionals and Public Safety partners to support a healing environment responding to security situations with empathy and sensitivity.

What Youll Need:

  • High School Diploma or GED
  • A valid drivers license issued by the Division of Motor Vehicle
  • For North Carolina teammates an Unarmed Guard License issued by NC Protective Services must be obtained within 1 year and maintained through training and competency assessments.
  • Stop the Bleed Certification
  • Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a onetime basis within two years of appointment to this role.

What Youll Do:

  • Provides security services with a customerservice approach focusing on professionalism fairness and compassion even in challenging circumstances and in accordance with policies procedures and training.
  • Inspires confidence in patients visitors and team members by presenting a professional approachable and serviceoriented appearance and demeanor. Is alert observant and ethical. Complies with and enforces all safety and security rules and regulations. Maintains Department uniform and equipment in good repair.
  • Performs routine responsibilities during interior and exterior patrols to ensure safety and security including but not limited to inspections to identify vulnerabilities hazards and fire conditions audits of Interim Life Safety Measures patient valuables management and thorough contraband searches. Assists team members patients and visitors by providing information directions and physical help. Ensures traffic control monitors conduct of visitors on premises and confronts unauthorized persons for questioning.
  • Prevents responds to and investigates workplace violence. Responds to service calls such as combative or threatening patients or visitors and team member incidents.
  • Serves as a primary resource for deescalation utilizing use of force when necessary (e.g. conducted electrical weapon (CEW) handcuffing.
  • Performs key responsibilities to plan prevent practice and respond to emergencies such as lost or abducted infants/children fire and active threats.
  • Responds immediately to emergency and crisis situations; physically intervenes in accordance with training to situations that have a potential for injury.
  • Investigates incidents that occur on Advocate Health property and completes timely and accurate reports. Addresses and escalates complaints to the appropriate leader and provides supporting documentation.
  • Performs liaison rounding duties to cultivate close partnerships with all departments and units. Delivers security awareness education to team members to leverage their assistance in the overall security of the site.
  • Liaisons with federal state and local law enforcement and first responder agencies. Coordinates briefs and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices.
  • Maintains current Department training standards in radio communications verbal deescalation hemorrhage control (e.g. STOP the BLEED) CPR application of clinical restraints conducted energy weapon (e.g. TASER) to include training on any/all departmentissued equipment and/or requirements identified in training academy and the Annual Training Plan.
  • Assists with exterior traffic and crowd control including parking enforcement valet parking assist and vehicular assistance

Skills/Qualifications:

  • An above average level of emotional intelligence including empathetic and compassionate responses to teammate visitor and patient incidents.
  • The ability to function in a work environment in which we maximize teammate talent treat each other with respect and care for one another like family and with kindness.
  • A daily commitment to patientcentered safety practices.
  • Collaborative work with medical staff and external law enforcement as appropriate.
  • The ability to remain calm under pressure to support a safe welcoming and therapeutic environment for everyone in the facility.
  • The ability to interact with peers with positive intent and create innovative solutions through collaborative relationships.
  • Must successfully pass background investigation drug screen preplacement physical postoffer preemployment and periodically thereafter.
  • Illinois team members must have completed State of Illinois 20hour Basic Security Officer course.
  • Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with teammates visitors and patients even if they are verbally aggressive persons.
  • Demonstrated experience in quickly assessing dangerous situations and taking appropriate action.
  • Demonstrated ability in verbal and written communications.
  • Ability to use a computer to document work (e.g. Microsoft Word Excel navigating a web page and database entry).
  • Ability to defend selfand/or others in case of physical confrontations when deescalation efforts fail and there is cause tophysically restrain a person against their will who is noncompliant and committing a criminal act or lacks capacity and is attempting to elope.
  • Ability to communicate effectively with people; ability to hear radio and telephone communications at both high and low decibels.
  • Ability to communicate via radio and telephone with clear diction without impediments.



Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

About Company

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