Product Support Quotation Specialist
Product Support Quotation Specialist
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Job Description
Its your time make it matter.
At Peterson we partner with our customers to build the future. For over 85 years our peoples work has shaped the communities where we live where we raise our families and where we thrive. Petersons legacy permeates every aspect of our communities. From roads and bridges backup power at hospitals firefighting concerts and moving goods; we are everywhere you look. At Peterson you dont just have a career you have a purpose.
Our familyoriented environment is built on safety winning growth and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson our family our brand and our values.
You have high expectations too.You are exceptionally motivated have outstanding skills and want your work to matter.Peterson offers competitive wages generous benefits and promotional opportunities at a familyowned and operated business.Its time to use your skills and passion to do work that matters!
Job Description
Peterson Cat has a need for a Product Support Quotation Specialist who can be based at any of our locations.
SUMMARY
This position provides coordination between parts service and sales departments regarding machine repairs. Will also help with daily functions within the parts service and sales departments.
ESSENTIAL JOB FUNCTIONS
The following reflects managements definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.
Work with sales reps parts department and service departments to help centralize quote writing and research to ensure proper compliance with Caterpillar pricing programs and most costeffective repair options.
Write and transmit quotes to customers and storing quotes in CRM Parts and Service Quoter to allow easy future retrieval if needed.
Keep abreast of all major initiatives by Caterpillar including pricing programs new products and services offered by allied companies.
Maintain a high level of communication between service parts rental and sales departments and pass important customer information between departments as needed.
Understand and quote all need repairs from ValuGard TA1 TA2 and CTS Inspections.
Quote CCR Cat Certified Rebuilds and assure that all required updates are performed during rebuilds.
Other duties as assigned.
Maintain punctual regular and predictable attendance.
QUALIFICATIONS
High school diploma or GED; and a minimum of 5 years of experience in a heavy industrial environment; or an equivalent combination of education and work experience. Service experience specifically as a technician or service writer and some experience in parts department and sales experience are needed.
CERTIFICATES LICENSES REGISTRATIONS
None required
The pay range for this position is dependent on location and experience. In California the hourly pay range is $35.00 $40.00. In Oregon the hourly pay range is $30.00 $35.00. We also offer a total compensation package in addition to base salary.
Peterson Machinery Co. is committed to equal employment opportunity and affirmative action. Minorities females veterans and individuals with disabilities are encouraged to apply. A drug screen and background check is required.Required Experience:
Unclear Seniority
Employment Type
Full-Time
