Basic Needs Manager

The Basic Needs Manager is responsible for providing support to students by ensuring they have access to community resources for behavioral financial and social service needs as well as emergency relief funds. The Basic Needs Manager will assist in the assessment and case management of students who are referred for experiencing nonacademic difficulties that may impede their persistence and academic success. They also facilitate the daytoday operations of the Mav Market including managing deliveries and inventory reviewing intake request forms and emergency food requests ensuring the Mav Market remains in compliance with regulations and managing Federal WorkStudy student workers. The Basic Needs Manager is responsible for developing and maintaining partnerships with local organizations/food banks including Feeding Westchester Food Bank NYC and City Harvest. In addition they will serve as a primary contact for students facing food and/or housing insecurity.

Essential Job Functions & Responsibilities:

Every effort has been made to identify the essential functions of this position. It in no way states or implies that the responsibilities listed are the only duties required to perform in this position. The omission of specific statements of duties does not exclude them from the position responsibilities if the work is similar related or is an essential function of the position.

• Engages with students who may be facing nonacademic challenges that may jeopardize their academic success
• Facilitates the daytoday operations of the Mav Market including; managing deliveries and inventory reviewing registration forms and emergency food requests
• Develops and maintain partnerships with local organizations/food banks including Feeding Westchester Food Bank NYC and City Harvest
• Develops and facilitates presentations and training for community members on services available to students including those provided through the Mav Market
• Plans coordinates implements and assesses campuswide educational programming initiatives designed to identify and meet the needs of underresources and high need students
• Works collaboratively with units throughout the University including Residential Life Health and Wellness departments PACT and Student Financial Services
• Researches external funding opportunities to support emergency support services and basic needs programming
• Updates and maintains dedicated webpages as well as social media platforms including Instagram
• Designs and distributes Mav Market monthly newsletter
• Assists as a member of the Student Emergency Fund Review Committee and the C.A.R.E Team
• Reviews applications and distributes meal swipes to students through the Mav Meal Swipe Program
• Interviews hires and trains federal workstudy students for all campus locations
• Supports Health & Wellness intake and compliance efforts leading into the start of term(s)
• Performs other duties as assigned

Required Skills & Experience:

• Minimum 25 years of professional progressive leadership experience within higher education
• Experience in areas of student advocacy food and housing insecurity community support resources and economic emergency management
• Excellent organizational interpersonal and leadership skills
• Excellent verbal and written communication skills
• Ability to work independently and maintain collaborative communication with campus partners
• Candidate must be flexible as position does require occasional evening and/or weekend hours and may also include travel to other campuses

Education Requirements:

• Bachelors Degree
• Masters Degree in Higher Education Student Affairs Counseling Social Work or other related field
• Experience working with local community resources and developing partnerships that enhance student success
• Experience with Pantrysoft and Maxient case management software

About Mercy

Mercy University is a dynamic independent coeducational New York City area university that offers more than 100 undergraduate and graduate degree and certificate programs in six schools: Business Education Health and Natural Sciences Liberal Arts Nursing and Social and Behavioral Sciences.

Mercy is the regions largest private nonprofit MinorityServing Institution proud to serve a student body that is highly diverse. As a federally designated Hispanic Serving Institution (HSI) Mercy University has been ranked nationally among top colleges in the country for Hispanics by the Hispanic Association of Colleges and Universities (HACU) and by Excelencia in Education earning their prestigious Seal of Excelencia for intentionally serving Latino students.

Mercy University was further recognized by HACU as a national leader in awarding bachelors degrees to Hispanics in several disciplines including Psychology Sociology and Business. Westchester Magazine has also named Mercy the Best College in Westchester County inand 2022.

Mercy is committed to offering an inclusive learning environment to help a diverse student body set a course for their future. To support its student body Mercy has been awarded a number of federal grants which enable us to better develop and deliver education to our students.

Mercys student body reflects the rich diversity of the New York metropolitan area. Enrollment including fulltime and parttime undergraduates and graduates is approximately 8800. Mercy students learn on campuses in Dobbs Ferry the Bronx and Manhattan as well as online.

At Mercy University we strive to provide employees and their families with a comprehensive and valuable benefits package. We offer highquality health care plans retirement benefits tuition discounts flexible spending and much more.

Our Mission:
Mercy University is committed to providing motivated students the opportunity to transform their lives through higher education by offering liberal arts and professional programs in personalized and highquality learning environments thus preparing students to embark on rewarding careers to continue learning throughout their lives and to act ethically and responsibly in a changing world.

EEO Statement

Mercy University is an equal opportunity employer. Mercy University actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups and strives to build and sustain a welcoming and supportive campus community. All qualified applicants will receive consideration for employment without regard to age race color national origin ethnicity creed religion marital status sex sexual orientation gender gender identity pregnancy height weight genetic information disability or protected veteran status.

As part of this commitment Mercy University will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed please contact The Office of Human Resources atOption 6 or via email at .

The posted salary range for this position is based on several legitimate nondiscriminatory factors set by the organization. Mercy is committed to ensuring equal pay opportunities for equal work regardless of gender race or any other category protected by federal state or local pay equity laws.

Campus Safety

Mercy University is committed to providing a safe and welcoming environment for all. Information regarding campus safety can be foundhere.