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Position Title: Food Service Worker I
Department: Dining ServicesCentral Office
Term of Assignment:Continuing
Term End Date If Applicable:
FLSA Status: NonExempt overtime eligible
Work Schedule:Variable shifts/days/locations including afternoon and weekend shifts; shift start times are between the hours of 5:30 am and 12:00 pm
Salary: Hourly Rate: $15.79 starting; $16.58 working
Travel: No travel
Brief Statement of Duties
Brief Statement of Duties:Under routine supervision provide skills and engage in the service to customers in residence hall food service cash operations banquets and catering.
Minimum Qualifications
Required Education: High School Graduation or Equivalent
Discipline / Degree Area:
Required Specialized Training/Certifications:Valid drivers license (required for 12 month positions).
Required Minimum Work Experience: One year food service experience with emphasis on customer service.
Knowledge Skills Abilities or Attributes Required for Satisfactory Performance of the Position Duties:
Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment meeting quality standards for services and evaluation of customer satisfaction.
Active ListeningGiving full attention to what other people are saying taking time to understand the points being made asking questions as appropriate and not interrupting at inappropriate times.
InstructingTeaching others how to do something.
SpeakingTalking to others to convey information effectively.
Service OrientationActively looking for ways to help people.
Social PerceptivenessBeing aware of others reactions and understanding why they react as they do.
Possess the physical capability to perform all of the duties and responsibilities of the position.
Oral ComprehensionThe ability to listen to and understand information and ideas presented through spoken words and sentences.
Manual DexterityThe ability to quickly move your hand your hand together with your arm or your two hands to grasp manipulate or assemble objects.
Problem SensitivityThe ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem only recognizing there is a problem.
Additional Desirable Qualifications
Additional Desirable Qualifications: Experience in cooking or salad preparation.
Experience handling cash and operating cash registers.
Food Service Sanitation Certification.
Leadership ability demonstrated by experience.
Willingness to improve skill level.
Other
Special Instructions to Applicants:Submit application cover letter resume and references
Contact Information:Brenda Bickler Employment Specialist
NMU is an equal opportunity employer.
Full-Time