Valet Supervisor
Valet Supervisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Location
Corpus Christi Hotel
Located in the lively downtown Marina District the fourdiamond Omni Corpus Christi Hotel offers newly renovated rooms with spectacular views of the Corpus Christi bay. Situated along 131 miles of Texas coast there are virtually limitless choices for water sports including yearround sailing swimming snorkeling and some of the worlds beat deepsea fishing. All are just moments away from this spectacular Corpus Christi hotel.
The Omni Corpus Christi Hotel associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect gratitude and empowerment day in and day out. If you are a friendly motivated person with a passion to serve others the Omni Corpus Christi Hotel may be your perfect match.
Job Description
To provide assistance and services for guests as well as the hotel in order to ensure pleasurable accommodations. This position also supervises the bell/valet/ and garage attendant staff to ensure Omni service standards are met at all times.
Responsibilities
- Use friendly and appropriate expressions when engaging guests
- Be fully acquainted with the different points of interest
- Assist in making reservations for restaurants and limousines for our guests; assist in airline ticket requests
- Ensure the delivery of parcels mail and special deliveries to guestrooms executive offices or meeting rooms
- Ensure that the public areas bell closet are maintained clean and tidy
- Followup with guest complaints to ensure that any problems are resolved
- Arrange special requests for guests including and not limited to flowers rental cars forwarding luggage sightseeing tours and advising of different quality local shopping areas
- Utilize bell carts effectively and with caution
- Ensure the floor is covered 100 of the time including the Front Desk
- Direct guests to the Front Desk or meeting rooms
- Call taxis and/or shuttle for guests as needed
- Assist retrieve and load luggage for guests
- Notify the Front Desk and Guest Services of VIP arrivals whenever possible
- Engage in conversation with as many guests as possible
- Attend all designated staff meetings and training sessions
- Complete all tasks assigned by manager
- Aid guests in locating other areas of the hotel (walk them to destination if possible)
- Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
- Follow all company safety and security policies and procedures; report accidents injuries and unsafe work conditions; complete safety training and certifications
Qualifications
- Must be 21 years of age
- Must have no more than 1 moto vehicle violation in the last 2 years
- Must have a valid TX Driver License
- Excellent customer service skills
- Must have strong communication presentation training and organizational skills
- Maintain a professional business appearance attitude and performance
- Must be able to work a flexible schedule including weekends and holidays
- Candidates must be able to speak fluent English
- Previous bell or guest services experience required.
Omni Hotels & Resorts is an equal opportunity employer vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to.
Required Experience:
Manager
Employment Type
Unclear
