Academic Advisor
Academic Advisor
Posted on :
19-04-2025
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1 Vacancy
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Job Description
Position Summary
The Academic Advisor is responsible for excellent customer service and a team player for the registration and degree progress of our students. The Academic Advisor advises students regarding information academic policy procedures and degree requirements of a specific program or major. The advisor assists students in exploring careers evaluating academic abilities and setting goals. In addition the Advisor monitors student academic progress prepares advising materials communicates deadlines and important information and walks the student through to successful completion of their degree. This position needs strong interpersonal communication skills a passionate commitment to exemplary customer service is highly organized and can manage multiple tasks and a varied workload.
Essential Functions
Culture:
- Be in agreement with the universitys Confession of Faith foundhere have a personal commitment to Jesus Christ as Savior and Lord be active in the life of the church and live a life consistent with a commitment to the Lordship of Christ.
- Embrace the mission vision and values of Fresno Pacific University.
- Be Christcentered in all areas while working with staff faculty students and or any person or organization while representing the University.
- All FPU employees are called to exercise the gifts and calling of God through their daily life and role here at FPU. As ministers to students and other employees in daily life FPU employees seek to embody the ideals laid out in the FPU Idea.
- A steadfast commitment to the The Fresno Pacific University Idea and agreement to support its ideals and practices while employed by the University.
Duties:- Provide outstanding customer service for our students faculty and University staff.
- Meet with students oneonone.
- Assist students in establishing realistic and attainable academic goals through an appreciative advising process.
- Identify options for students to satisfy degree requirements; evaluate and make recommendations on petitions and amendments to students program of study.
- Monitor students academic progress; determine eligibility and satisfactory progress toward degree.
- Assist with retention efforts including (but not limited to) monitoring at risk students performing exit interviews and partnering with retention efforts across campuses.
- Interpret and explain college and university policies and procedures.
- Assists students with registration and Sunbird Central
- Follow up on student petitions forms and questions.
- Regularly meet with students and communicate all important information such as dates deadlines and changes
- Regularly meet with the Program Directors represented in the students served.
- Work closely with faculty and student service areas to help meet the needs of the student.
- Run regular degree evaluations to assess students progress.
- Respond in a timely manner to all student inquiries through phone walkin and email messages.
- Track and maintain student records through Salesforce.
- Be present at specific enrollment events where an academic advisor is needed.
- Complete tasks timely with work that is comprehensive complete and accurate.
- Communicates clearly listens attentively and seeks to understand others.
- Collaborates productively with colleagues of varying skillset.
- Other job duties as assigned.
Qualifications
Qualifications:
- One year of experience in advising or counseling
- Experience in Microsoft Suite Program
- Willing to work one to two evenings a week/occasional weekends.
- Excellent verbal and written communication skills
- Detail oriented and able to develop new ideas and create a plan of action.
- Strong interpersonal communication skills and team player
- Selfmotivated and able to work with minimal supervision.
Preferred:- Bachelors Degree or equivalent experience.
- One year of experience in a university setting.
- Training and understanding of Colleague software or a similar SIS.
- Knowledge of FERPA requirements and other applicable laws
- Ability to build campus relations to expedite work and projects.
University Information
Environmental Conditions:
- Indoors in a normal office environment with little exposure to excessive noise dust fumes vibrations and temperature changes at least eighty percent 80 of the time.
- Frequent computer use at a workstation up to eight hours per day.
- Frequently work at a fast pace with unscheduled interruptions.
- Drive personal or University vehicles to appointments.
- Public contact position requiring professional apparel personal hygiene and grooming.
Physical Demands:- This position typically functions indoors in an office environment with light to moderate noise associated with business office equipment. The position may involve travel for meetings and events.
- While performing the duties of this job the employee is regularly required to: remain in a stationary position 80 of the time be able to move about inside the office to access file cabinets/office machinery etc. operate a computer and keyboard and other office productivity machinery such as calculators/copy machines/printers. The employee is occasionally required to position self to reach items on the floor and in high cabinetry.
- The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Employee must be able to communicate with others to exchange information including both over the telephone and inperson communication with callers and community members and be able to read a computer screen and paper documents.
- Reasonable accommodation for those with disabilities will be provided in accordance with the law.
The annual salary range for this position is $39520 to $46800 which reflects what Fresno Pacific University reasonably expects to pay for this role. Actual compensation will be determined based on factors such as qualifications experience and internal equity. In addition to salary Fresno Pacific University offers a competitive benefits package.
Reserving its rights as a religious institution Fresno Pacific University is an equal employment opportunity employer and does not discriminate on the basis of race color national origin ethnicity sex age or disability or other classes protected by applicable law. Committed to excellence and actively supportive of cultural diversity FPU invites individuals who contribute to such diversity to apply. If you need assistance or an accommodation due to a disability you should contact FPUs Human Resources Department at. As a religious institution the University will administer the equal opportunity employment policy consistent with the Fresno Pacific University statement of faith the FPU Idea and the Universitys governance by the Pacific District Conference of Mennonite Brethren Churches.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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