Technology Coordinator
Technology Coordinator
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Job Description
Technology Coordinator
About UP Education Network
UP Education Network is a nonprofit school success organization that addresses inequities in public school systems. UP provides differentiated support to historically under resourced schools through a partnership with districts and the state.
Since opening its doors in 2010 UP Education Network has focused on taking the lowestperforming schools in Massachusetts and transforming those schools into exceptional learning environments. We manage two campuses in Dorchester serving over 1300 students in Boston Public Schools (BPS) from grades preK through 8th. Our schools operate with charterlike autonomy while our network provides comprehensive support and management that builds capacity for schools to focus deeply on students.
Role
The Technology Coordinator directly supports the organizations network of schools by providing on the ground technological support for all staff members across the UP Education Network including UPs Boston schools and network staff. The Technology Coordinator will work to solve daily IT issues while at the same time partnering with schools and the Boston Public Schools district to push forward key technology initiatives.
Specific Responsibilities
- Setup and deploy all staff and classroom technology equipment
- Perform regular maintenance on staff laptops and classroom technology as defined by network technology standards
- Oversee computerbased testing across multiple sites including configuring and managing largescale Chromebook deployments
- Resolve requests for help on the various apps used by teachers and effectively escalate complex requests
- Oversee the networks email system and perform regular maintenance as needed
- Maintain an up to date inventory of all technology hardware across the network
- Maintain the networks ticketing and work order system
- Partner with the UP Data Team to collaborate effectively on projects and support
- Liaise with district technology personnel as needed especially on issues related to wireless performance and student computers
- Support the technology team and school leaders in developing and implementing longterm technology projects and in providing training to teachers and staff
- Manage and prioritize workload to ensure appropriate focus and swift completion of tasks
- Effectively collaborate with Directors of Operations and school teams to ensure clarity of roles alignment on urgency of IT work/investments and strong decision making
Compensation and Benefits
UP Academy follows the salary scales and salary placement policies of each UP Academys host school district or state turnaround plan; please see the relevant unions collective bargaining agreement for additional details. As an employee of UP Academy and your respective school district you will receive the same access to personal and sick days health insurance and dental insurance as others within your union.
We encourage applicants from diverse backgrounds to apply for any open position for which they are qualified. Our students must be exposed on a daily basis to a diverse group of powerful role models. Therefore we have a responsibility to recruit retain develop and reward a diverse and talented staff from a wide range of backgrounds to join our creative missiondriven team.
Required Experience:
Senior IC
Employment Type
Full-Time
