Development Manager Grow - Reputation Management
Development Manager Grow - Reputation Management
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Job Description
Summary:
Clio is transforming client intake marketing and growth strategies for law firms with Clio Grow. Our vision for Clio Grow is to become the best marketing platform for Legal. We are seeking a passionate and driven Software Development Manager to join our Clio Grow team and help shape the future of how law firms attract retain and engage clients. This role is available to candidates across Canada excluding Quebec. If you are local to one of our hubs (Burnaby Calgary or Toronto) you will be expected to be in office minimum twice per week on one of our Anchor Days.
At Clio we strive to be both human and high performing. For Development Managers this means supporting and growing your people strong as a team and as a triad (the teams Designer Product Development manager leadership group) and building solid technical solutions. Our development managers are highly technical and hands on often coding designing and reviewing alongside their team. They coach and build their teams to be both strong technically and strong team members. They create a safe and productive environment for all Clions.
Attracting new and returning clients is essential to running a successful law practice. As a Development Manager for Clio Grow you will play a pivotal role in executing on the technical roadmap with a focus on guiding the architecture of Clio Grows reputation management features (e.g. review requests listing management etc) and website capabilities. You will lead a development team creating tools that empower law firms to monitor solicit and capture their client reviews. Helping them understand how to improve overall client satisfaction. This role requires a deep understanding of systems design close collaboration with crossfunctional teams and a commitment to driving measurable impact for law firms of all sizes.
A day in the life might look like:
Collaborating with your triad to: understand the challenges our business faces identify the most impactful opportunities and craft a roadmap for the team;
Working with your team on designing the technical solutions
Giving great feedback on code reviews architecture documents and more to help support team members making great technical decisions for their projects;
Actively participate as a contributor to the project either through extensive code reviews or shipping code
Having a 1:1 meeting with your direct reports to make sure they are supported in their career growth and development goals;
Actively participating in hiring to grow engineering team at Clio;
Reviewing code contributed by members from your team or other Clio developers reaching out to you for your experience with a given technology or pattern.
You may be a fit for this role if:
Demonstrated success in people leadership in software development particularly with large scale SaaS products;
A strong background in handson software development;
Diverse base of knowledge that allows you to help your team solve complex technical problems;
The ability to describe successful projects you worked on as well as a collection of lessons learned from failed projects; and
Demonstrated ability to hire the best and brightest engineers in a fastpaced job marketand to coach develop and retain engineering talent; You are equally energized by both your own technical work as well as contributing to the career growth of your team;
You have strong opinions that are weakly held and foster that same attitude in others;
You believe in providing honest actionable feedback to your team and encourage your team to reciprocate;
You devise roadmaps to guide your team but arent beholden to them you easily adapt to a constantly changing world.
Serious bonus points if you have:
A philosophy on what makes for great software development teams;
Experience with CRM products at scale; and
Experience with Ruby on Rails.
What you will find here:
Compensation is one of the main components of Clios Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and highperforming culture.
Some highlights of our Total Rewards program include:
Competitive equitable salary with toptier health benefits dental and vision insurance
Hybrid work environment with expectation for local Clions (Vancouver Calgary Toronto and Dublin) to be in office minimum 2 days per week on our Anchor Days.
Flexible time off policy with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3 5 7 and 10 years
*We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.
Diversity Inclusion Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves and are united by our mission. We are dedicated todiversity equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included valued and enabled to do the best work of their careers wherever they choose to log in from. We believe that different perspectives skills backgrounds and experiences result in higherperforming teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation please let us know and we will work with you to meet your needs.
Learn more about our culture at Experience:
Manager
Employment Type
Full-Time
Key Skills
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