Transitional Care Liaison
Transitional Care Liaison
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
Smile Youve Found Us!
Are you passionate about caregiving Would you like to work with the best team in the world If so Diversicare invites you to apply.
We build on trust respect customer focus compassion diplomacy appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence which we extend to all those we are privileged to serve.
If you wish to make a difference in the lives of our patients and residents APPLY NOW!
Full Time Benefits include:
- Medical/Dental/Vision
- Excellent 401k plan
- Tuition Reimbursement
- Vacation Holiday and Sick Time
- Long and Short Term Disability
- Employee Assistance Program
- Life Insurance
- Referral Bonuses
- DiversICARE employee hardship fund
- Pay advancement program OnShift Wallet
Diversicare provides postacute care services to patients and residents at 49 skilled nursing and longterm care centers in six states primarily in the Southeast Midwest and Southwest United States. Together with our team of dedicated healthcare professionals we leverage our diverse strengths to provide each patient and resident with healthcare serves that best meet their needs.
It is Diversicares Mission to Improve every life we touch by providing exceptional healthcare and exceeding expectations.
We are guided to excellence by five Core Values: Integrity Excellence Compassion Teamwork and Stewardship as well as 12 Service Standards.
We build on trust respect customer focus compassion diplomacy appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence. Our Service Standards are in place to offer support. They lead us to what matters most to our company: creating a warm caring safe and professional environment for our customers and each other.
Our culture of impassioned service delivery is the Diversicare Difference.
#BSC123
Responsibilities
- Develop key relationships within assigned Key Accounts and manage external aspects of patient referrals and admissions
- Communicate with customers to determine services and care that best meet their needs for the right care in the right place at the right time
- Efficiently and effectively collaborate with referral sources and Center teams to assess patient needs for compatibility with Center clinical capabilities
- Thoroughly educate customers and understand customer expectations to provide a positive experience meet or exceed expectations and to help reduce unnecessary rehospitalizations
- Help facilitate smooth patient and resident transitions
- Develop and manage Account assignments in key market segments as determined with sales manager (eg physician groups hospital(s) Assisted Living Independent Living Home Health and community contacts)
- Collaborate with referral sources and team members to facilitate open communication
- Develop and maintain strong relationships with Decision Makers Decision Influencers and other Contacts as possible and appropriate
OTHER JOB DEMANDS:
- Ability to work with individuals at all levels both within the organization and with outside contacts.
- Adequate computer skills for required data entry reports and communication.
- Have or develop an understanding of financial options for Skilled Nursing coverage in order to explain options to potential patients/ residents and family members.
- Comply with HIPPA as this position may have access to protected health information in the residents clinical and financial records to conduct job duties.
Qualifications
- Bachelors Degree
- Sales experience of five years in the healthcare industry preferably long term care
Diversicare is committed to being an equal opportunity employer. Diversicare does not discriminate in employment opportunities or practices on the basis of race color religion sex (including gender identity) national origin age or disability sexual orientation citizenship marital status veteran status genetic information or any other characteristic protected by law.
(EOE)
Employment Type
Full-Time
