Service Contract Associate Oracle
Service Contract Associate Oracle
Posted on :
19-04-2025
Employer Active
1 Vacancy
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Job Description
Description
Qualifications
- Demonstrates an understanding of customer needs and the teams role in fulfilling those needs.
- Prepares data for system entry by gathering organizing and prioritizing information followed by executing updates across multiple platforms.
- Performs accurate and efficient data entry of both alphabetic and numeric information in accordance with Standard Operating Procedures (SOPs) and established work instructions.
- Validates and maintains data integrity by reviewing correcting removing or reentering information. Merges records from different systems when account data is incomplete and terminates duplicate entries to ensure accuracy.
- Tests system updates and enhancements by entering new data and reviewing outputs in a controlled test environment.
- Works collaboratively with team members to manage and meet turnaround time expectations.
- Actively contributes to ongoing improvement efforts and helps drive quality in ULs customer service delivery.
- Adopts and utilizes new tools and processes while sharing best practices and insights with colleagues.
- Takes ownership of responsibilities considering the broader impact on the team deadlines budget and available resources.
- Consistently delivers highquality work within designated timelines.
- Performs additional duties as assigned.
Qualifications
Bachelors degree in commerce/science background preferred.
Proficiency in Microsoft Excel.
Freshers/1 years of experience in data analysis data entry or customer service preferred.
Experience with Oracle Service Contracts is a plus.
Strong critical thinking and analytical skills with the ability to manage both new initiatives and routine tasks without compromising quality
Proven ability to respond effectively to customer needs
Demonstrated success working collaboratively within a diverse team
Required Experience:
IC
Employment Type
Contract
Key Skills
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