Senior Strategic Account Manager Amazon Publisher Services APS

Amazon Publisher Services (APS) helps digital publishers around the world build and grow thriving businesses. We provide services and advanced technologies to web mobile app and streaming TV publishers of all sizes including many of comScores global top 100 to help them monetize their content with demand from Amazon and other programmatic buyers. Our serverside header bidding solutions are fast and reliable across devices handling billions of queries per day delivering ads in milliseconds. The result is more profitable advertising for publishers and more relevant ads for customers.

We are seeking a technologysavvy and customer obsessed Sr. Strategic Account Manager. In this role you will have the opportunity to join Amazons rapidly growing Advertising organisation and help build industrydefining solutions for publishers. You will own relationships with some of the largest publishers and maximize the value our publishers receive from APS suite of cloud services.

Your analytical acumen and customerfacing skills will enable you to effectively represent APS within a customers environment and drive discussions with senior stakeholders regarding growth opportunities incidents and quarterly business reviews. You will provide advocacy and strategic direction to help plan and build solutions for internal and external customers. The close relationships developed with your customers will empower you to understand their business needs and challenges so you can help customers achieve the greatest value from APS.

Join this team to experience the benefits of working in a dynamic entrepreneurial environment while leveraging the resources of Amazon Inc. (AMZN) one of the worlds leading Internet companies. We provide a highly customercentric teamoriented environment in our offices located in London Palo Alto Austin New York Los Angeles and Tokyo. Learn more at .


Key job responsibilities
* Manage all phases of relationships with our European publishers
* Oversee onboarding of new publisher supply and proactively find and execute optimisation opportunities.
* Successfully launch new publisher products share publisher and overall industry feedback and guide publisher program strategy.
* Analyse performance data and provide dataled insights to improve our programs.
* Define processes and workflows that help deliver amazing customer experiences.
* Develop solutions to address key operational challenges customer pain points and sources of friction.
* Employ consultative longterm approach and build productive relationships with publishers.
* Translate publisher feedback into product requirements and collect market intelligence to help guide the overall direction of the program.


About the team
The EU APS Account Management team is the primary point of contact for top publishers in Europe. We manage relationships with web mobile app and streaming TV publishers across multiple products and initiatives.

Our mission is to form longterm consultative and strategic partnerships with publishers and to ensure that they are leveraging APS tools and programs to successfully grow their businesses.


Proven adtech experience ideally STV experience
Proven experience in client facing role
Experience in analysing data
Experience in ecommerce or digital advertising
Experience developing strategies that influence leadership decisions
Bachelors degree

Experience interpreting data and making business recommendations

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